Hearing Care Assistant/Executive

3 weeks ago


Singapore DIGI-SOUND HEARING CARE CENTRE PTE. LTD. Full time
Roles & Responsibilities

Requirements:
- Min: 2-3 years relevant experience
- Qualification: Min O'Level/A Level or equivalent
- Fluent in Mandarin and English

Responsibilities:
- Attend to walk-in or call-in clients’ enquiries in proper manner and right attitude. Arrange appointments efficiently to minimize client’s waiting time.
- Register new client and brief clinical procedures when necessary. Solve client’s concern and problem with best effort.
- Collect client’s feedback and direct client complaints to correct channel. Provide general cleaning and troubleshooting of hearing aids.
- Prepare and monitor hearing aid/ear mould/accessories orders.
- Keep proper record and update hearing aid and accessories inventory, client database and financial data.
- Perform billing and payment collection and payment collection in timely manner.
- Assist in sales and promotional activities when required.
- Maintain clean, tidy and hygiene working environment.
- Professionally attired to work.


Tell employers what skills you have

Microsoft PowerPoint
Troubleshooting
Microsoft Office
Microsoft Excel
Housekeeping
Inventory
Administration
Channel
Attention to Detail
Administrative Support
Team Player
Scheduling
Personal Care

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