Customer Success Manager, FSI

1 week ago

Singapore TERADATA (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You’ll Do

• You will own the account strategy for engagement, adoption and success planning drive business growth, customer value, satisfaction, and retention within the assigned banking accounts.

• Inspire confidence and drive utilization of Teradata software and services through education and strategy sessions to ensure the customer is successful in their adoption of Teradata technology.

• Act as a Trusted Advisor to the clients and facilitator of additional Teradata SMEs and functions and increase feature adoption of Teradata software by positioning new features to enhance current and new analytical applications, delivering additional customer outcomes.

Who You’ll Work With

• Work with the rest of the GTM team within Singapore and/or Growth Market business unit.

• You will demonstrate ability to understand the customers’ needs, develop and establish new business relationships and provide thought leadership to influence and build trust at different customer levels including senior/executive management, IT decision-makers all leading to increased customer satisfaction & further expansion opportunities.

• The position reports to our Geo Leader leading the CX team across APJ region.

What Makes You a Qualified Candidate

• Minimum of fifteen (15) years of experience on responsibilities as strategy expert, business/ industry consulting, client partnership, customer succession planning, and other relevant experience

• Solid exposure and knowledge of the banking industry

• First-hand involvement with major bank projects, programs or business operations like risk compliance programs, etc

• Extensive expertise in data management

What You’ll Bring

• BA, BS, MBA, or MS in business, technical or professional discipline or equivalent work experience.

• Currently or previously engaged with consulting or professional services firm is a plus

• A clear, confident, and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.

• Continuous engagement with the customer, ensuring any business churn risks are identified as early as possible and devise action plans to prevent and/or overcome.

• Possess the ability to multitask and manage competing priorities across multiple customers.

• Strong analytical and problem-solving skills and an ability to manage complexity in a frequently changing environment.

• Excellent English language proficiency and presentation skills.

This role could require Domestic & International travel.

We encourage flexible working that will allow you to work from the Teradata office, customer site and working remotely from your home office, subject to the business needs.

Why We Think You’ll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.


Tell employers what skills you have

Ability to Multitask
Account Management
Teradata
Data Management
Customer Success
Strategy
Thought Leadership
Customer Value
Advocate
SaaS
Banking
Presentation Skills
Customer Satisfaction
Wellbeing
Consulting
Professional Services

  • FSI Regional Sales Director

    2 weeks ago

    Singapore ServiceNow Full time

    **Job Title:** FSI Regional Sales Director**About Us:** At ServiceNow, we help organizations navigate the complexity of modern IT and create a better future for our customers and their communities.**Salary:** We offer a competitive salary range of $150,000 - $200,000 per year, depending on experience.**Job Description: **We are seeking an experienced FSI...

  • Customer success manager, fsi

    4 weeks ago

    Singapore TERADATA Full time

    Our Company At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The...

  • Customer success manager, fsi

    3 weeks ago

    Singapore TERADATA Full time

    Our CompanyAt Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The...

  • Industry leader

    2 weeks ago

    Singapore Amazon Full time

    Industry Leader - FSI, APJ Industry Partner Team Job ID: 2792948 | Amazon Web Services Singapore Private Limited - D55 AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.The APJ...

  • Principal Consultant, FSI, APJ Professional Services, Tech

    2 months ago

    Singapore Amazon Full time

    Principal Consultant, FSI, APJ Professional Services, Tech & Industry Job ID: 2790155 | Amazon Web Services Singapore Private Limited AWS Asia Pacific & Japan (APJ) Professional Services (ProServe) is seeking a Head of FSI for its Technology & Industry team. This role will be focused on helping FSI customers build or migrate their business workloads on...

  • Industry leader

    2 weeks ago

    Singapore Amazon Full time

    Industry Leader - FSI, APJ Industry Partner Team Job ID: 2792948 | Amazon Web Services Singapore Private Limited - D55 AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.The APJ...

  • Fsi sales leader

    2 days ago

    Singapore ServiceNow, Inc. Full time

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly...

  • Enterprise Account Manager

    1 week ago

    Singapore NTT SINGAPORE PTE. LTD. Full time

    Job OverviewWe are seeking a highly skilled Enterprise Account Manager to join our team in Singapore. As an Enterprise Account Manager, you will be responsible for managing and growing our relationships with key clients in the Financial Services Industry (FSI) vertical.About the RoleThe successful candidate will have a proven track record of selling...

  • FSI Sales Leader

    2 days ago

    Singapore ServiceNow, Inc. Full time

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly...

  • Fsi sales leader

    1 week ago

    Singapore Servicenow Full time

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Customer success manager

    3 weeks ago

    Singapore Teradata Group Full time

    What You’ll DoYou will own the account strategy for engagement, adoption and success planning drive business growth, customer value, satisfaction, and retention within the assigned banking accounts.Inspire confidence and drive utilization of Teradata software and services through education and strategy sessions to ensure the customer is successful in...

  • Customer success manager

    1 week ago

    Singapore Teradata Group Full time

    What You’ll Do You will own the account strategy for engagement, adoption and success planning drive business growth, customer value, satisfaction, and retention within the assigned banking accounts. Inspire confidence and drive utilization of Teradata software and services through education and strategy sessions to ensure the customer is successful in...

  • Global strategic account manager

    4 weeks ago

    Singapore This Is An IT Support Group Full time

    We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class...

  • Global strategic account manager

    3 weeks ago

    Singapore This Is An IT Support Group Full time

    We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class...

  • Executive, customer service

    1 week ago

    Singapore Customer Labs Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

  • Head of Financial Services, APJ FSI GTM

    7 days ago

    Singapore Amazon Full time

    The Amazon Web Services (AWS) Worldwide Financial Services team is looking for an experienced Business Development leader to join our fast-paced team and help drive AWS adoption in Asia Pacific and Japan (APJ). As the leader of the Financial Services Industry (FSI) Specialist team for APJ, you will have the opportunity to be part of a team focused on...

  • Facilities Associate Role

    1 month ago

    Singapore FSI Fortrea Singapore Pte Ltd Full time

    Job Summary:FSI Fortrea Singapore Pte Ltd is seeking a highly organized and detail-oriented Facilities Associate to oversee the maintenance and procurement needs of our office in Singapore.Key Responsibilities:Monitor and maintain the physical status of office equipment and facilities, coordinating repairs and maintenance activities as needed.Manage vendor...

  • Head of Financial Services, APJ FSI GTM

    7 days ago

    Singapore Amazon Full time

    Job ID: 2843326 | Amazon Web Services Singapore Private Limited The Amazon Web Services (AWS) Worldwide Financial Services team is looking for an experienced Business Development leader to join our fast-paced team and help drive AWS adoption in Asia Pacific and Japan (APJ). As the leader of the Financial Services Industry (FSI) Specialist team for APJ, you...

  • Senior Client Manager, FSI

    1 week ago

    Singapore NTT SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionA Senior Client Manager is a quota-bearing sales persona and the primary purpose of the role is to take full ownership of named client accounts, retain these clients and find new business in FSI Vertical. The Client Manager is assigned a range of development and maintenance accounts and held accountable for the...

  • Grant Payment Specialist, Asia-Pacific

    3 weeks ago

    Singapore FSI Fortrea Singapore Pte Ltd Full time

    Fortrea is a leading global contract research organization (CRO) with a strong passion for scientific rigor and extensive experience in clinical development.Job OverviewFSI Fortrea Singapore Pte Ltd is actively seeking an experienced Grant Payment Specialist to join our team in the Asia-Pacific region. As a key member of our finance department, you will be...