Current jobs related to Guest Service Team Leader - Singapore - UOL CLAYMORE INVESTMENT PTE. LTD.

  • Guest Service Team Leader

    2 days ago

    Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    Roles & ResponsibilitiesTo redefine the city's landscape and grow your hospitality career, join our team at PAN PACIFIC ORCHARD, SINGAPORE as a Guest Service Team Leader.You will enhance the guest experience by driving impeccable service during lounge hours, manage inventory and equipment, handle guest feedback, and coordinate seamless check-ins and...

  • Guest Service Team Leader

    3 days ago

    Singapore UOL Claymore Investment Pte Ltd Full time

    Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with usAs a Guest Service Team Leader , you will enhance the guest experience by driving impeccable service during lounge hours, manage inventory and equipment, handle guest feedback, and coordinate seamless check-ins and...

  • Guest Service Team Leader

    6 days ago

    Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    **Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape. As a **Guest Service Team Leader **, you will enhance the guest experience by driving impeccable service, manage inventory and equipment, and handle guest feedback. Your leadership will drive exceptional service standards and maintain a high level of guest...

  • Team Leader

    2 days ago

    Singapore beBee Careers Full time

    Servicing our guests with excellence is at the heart of this role. You will lead by example, demonstrating exceptional customer service skills and promoting a positive atmosphere within the team.You will be responsible for managing staff performance, providing guidance and support to help them grow and develop in their roles.In addition to these key...

  • Guest Service Team Leader

    3 days ago

    Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    Roles & ResponsibilitiesBe part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!As a Guest Service Team Leader, you will enhance the guest experience by driving impeccable service during lounge hours, manage inventory and equipment, handle guest feedback, and coordinate seamless...

  • Guest Services Leader

    21 hours ago

    Singapore Holiday Inn Express Full time

    Are you ready to make the **SMART** career choice? Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options. As a Team Member at...

  • Guest Service Team Leader

    6 days ago

    Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    **Be part of the pre-opening team of PAN PACIFIC ORCHARD SINGAPORE to redefine hospitality. The **Guest Service Team Leader **will check in/out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out. Attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction. **Primary...

  • Guest Services Leader

    1 week ago

    Singapore VALESIDE PTE LTD Full time

    **Job Overview** Guest Services Leader plays a significant role in providing consistent, reliable service in the hotel including superior cleanliness standards and optimum manpower productivity. Accountable for Guest Services Agent’s execution of the consistent Holiday Inn Express guest experience. At **Holiday Inn Express®**we want our guests to relax...

  • Guest Services Team Leader

    2 days ago

    Singapore Marriott International, Inc Full time

    **Job Number** 24065955 **Job Category** Rooms & Guest Services Operations **Location** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Service Team Leader

    6 days ago

    Singapore PARKROYAL on Beach Road Full time

    **Position summary statement**: The incumbent will assist the Duty Manager in the supervision and control of the Front Desk operations and carry out all guest service duties. **Primary Responsibilities**: a) Supervise, coordinate and participate in all Front Desk activities. b) Check grooming standards for all Front Office staff. c) Determine daily room...

Guest Service Team Leader

4 weeks ago

Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time
Roles & Responsibilities

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us

As a Guest Service Team Leader, you will enhance the guest experience by driving impeccable service during lounge hours, manage inventory and equipment, handle guest feedback, and coordinate seamless check-ins and check-outs. Your leadership will drive exceptional service standards and maintain a high level of guest satisfaction.

Our Expectations:

  • Setting up and maintain the Executive Lounge during breakfast, afternoon tea and evening cocktail hours.
  • Ensure that all foods and drinks are properly served while maintaining high standards of cleanliness and sanitation.
  • Ensure that the Executive Lounge is properly maintained at all times.
  • Report and ownership of lounge's fixtures, wares to ensure tiptop operating condition.
  • Report and follow up on any malfunction equipment.
  • Manage sufficient and timely requisition of F&B; administrative; operating equipment/fixtures to ensure the lounge is well stocked at all times.
  • Handle guest feedback and requests.
  • Maintain good guest relations with all guests at all times.
  • Knowledge of the daily VIP and lobby movements and requests.
  • Responsible for the Guest Experience.
  • Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
  • Coordinate with Housekeeping to track the readiness of rooms for check-in. Process all types of payment such as room charges, cash, checks, debit, or credit.
  • Process all check-outs including resolving any late and disputed charges.
  • Complete designated cashier and closing reports in the computer system.
  • Assist the Club Manager in managing and training the team members

We're looking for a proactive Guest Service Team Leader with at least two years of relevant experience, qualifications in hospitality management (preferred), and valid Basic Food Hygiene Certifications. If you believe you are the right fit for the role, write in to have a chat with us

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Tell employers what skills you have

Coaching
Housekeeping
Interpersonal Skills
Inventory
VIP
Guest Relations
Sanitation
Hospitality Management
Customer Satisfaction
Team Leader
Customer Service
Requisition
People Management
Hospitality
Customer Service Experience