Head of retail operations

Found in: Talent SG 2A C2 - 2 weeks ago


Singapore JAPAN HOME (RETAIL) PTE. LTD. Full time
Roles & Responsibilities

  • To oversees daily Operations which includes Staff Management, Operations procedure, statistical reports, weekly / monthly operation review.
  • Forecast Sales figures and inventory requirement for each location
  • Achievement of Sales Budgets of the retail outlets assigned and maintaining sustainable growth of outlets
  • Formulating strategy, improving performance, procuring material and resources and securing compliance
  • Responsible for the business performance (Sales) of groups of outlets assigned
  • Responsible for the training and development of Area Managers, Outlets Supervisors and Staff to achieve service excellence
  • Build, lead and set priorities / direction for the Marketing Communication Division
  • Strategise and execute annual marketing strategy, budget and deliverables
  • Render support to Sales and Operations Department to generate ROI

Requirement:

  • Diploma in Business Adminstration or
  • 5-6 years of relevant working experience in retail trade
  • Strong interpersonal communication skills
  • Good motivational skills
  • Strong negotiation, organization skills
  • Awareness of internal and external customer needs

Tell employers what skills you have

Negotiation
Management Skills
Budgets
Lifestyle
Leadership
Product Design
Analytical Skills
Achieve annual sales targets
Inventory
Marketing Strategy
Retail Sales
Strategy
Procurement
Retail Banking
Project Management
Communication Skills
Operational Risk
Customer Service
Staff Management
Service Excellence

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