System & Storage Engineer
3 days ago
Responsibilities:
- Proactively manage and maintain routine availability for 24x7 maintenance support calls, being on standby as required.
- Log, track, record and resolve system problems, incidents, issues, requests, and queries raised by users through phone/email/ticket within SLA standards.
- Perform proactive maintenance, apply latest firmware and patches.
- Able to work closely with vendors to address, track, execute and ensure proper closure of technical support cases.
- Has strong knowledge with VMware, Storage, Hyper-V, Windows, Linux, and backup solutions.
- Has good knowledge on administration of Windows server with active directory, DNS,DHCP and High Availability.
- Performing backups, troubleshooting and problem resolution for servers associated with a VMware virtual infrastructure.
- Familiar with Microsoft, Azure & AWS networking systems.
- Familiar with backup solutions such as Veeam, CommVault etc.
- Familiar with Cyberark PAM, Vault, PTA etc.
- Ability to provide customers’ satisfaction and execution for all project deliverables.
- Develop expertise to train sta on new technologies.
- Able to provide Level 2 Support for system and storage related issues.
- Experienced in installing and implementing VMware ESX (7.x and 8.x) server, VMware virtual Center, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, VMware converter, VMware SRM, VMware Realised Automation, VM Backup products and other products for virtualisation.
- Proficiency in network and security skills is a will be an advantage.
Tell employers what skills you have
Veeam
Microsoft 365
Microsoft Azure
Troubleshooting
Azure
Amazon AWS
High Availability
DHCP
VMware
VM
Administration
Windows Server
Firmware
VMware ESX
Windows
Hyper-V
Virtualisation
Linux
Technical Support
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