waiter supervisor

1 week ago


Singapore SUNRISE PREMIUM SINGAPORE PTE. LTD. Full time
Roles & Responsibilities


  • Deliver good service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Supervise a shift of the dinning service front of the house
  • Supervise and improve service staff performance and provide feedback to improve productivity
  • Contribute to manage restaurant’s good image
  • Master table service, team organization, and POS like Revel
  • Train new employees on proper customer service practices

Requirements and skills

  • Proven work experience as a waiter in a Bistro style environment
  • Food and beverage (F&B) knowledge, preferably Bistro, French is a plus, interest in Wines and French cheese
  • Ability to remember and recall ingredients and dishes to inform customers
  • Ability to remember names of regular customers
  • Good presentation and english speaking
  • Team work spirit and a good smile is a plus
  • Motivated beginners are welcome at lower conditions

Tell employers what skills you have

Customer Service Skills
Customer Retention
Bistro
Ingredients
Approachable
Attentive
French
Train New Employees
Presentation Skills
Customer Satisfaction
Service Excellence
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