Key Account Manager

5 days ago


Singapore DWS (SG) PTE. LTD. Full time
Roles & Responsibilities

Your responsibilities include, but are not limited to:

  1. Deeply maintain relationships with top internet clients, liaise with key departments, understand clients' procurement and supply chain plans, and maintain effective communication with clients and vendors to achieve overall sales targets and enhance client satisfaction and loyalty.
  2. Collaborate with vendor technical teams and client application, R&D, and technical architecture departments to understand technical planning, follow up on product technical solutions and standardization implementation, and provide business support.
  3. Accurately convey client needs to product managers and work together to achieve sales targets.
  4. Handle daily quotations and orders, ensuring alignment with clients' shipping requirements and product delivery timelines.
  5. Ensure the smooth and efficient Order to Cash process, manage client risk, and ensure accounts receivable (AR) collection.
  6. Ensure client and end-user after-sales service satisfaction, coordinating timely resolution of related issues.
  7. Plan and participate in vendor or client-related marketing activities, fully integrating online and offline market resources to expand business.
  8. Understand clients' business domains and leverage DWS's channel ecosystem to help clients create business opportunities.
  9. Recommend DWS products, solutions, and services to clients, expanding DWS's share of wallet (SOW) and multi-product line sales opportunities within clients.
  10. Maintain good communication with internal support departments, complete necessary business processes, and ensure compliance.

Section 3: What you will need to succeed?

  1. Bachelor's degree or above, preferably in Computer Science, Artificial Intelligence, Marketing, or related fields.
  2. Over three years of IT solution sales experience, with distribution experience preferred.
  3. Energetic, highly motivated, diligent, and ambitious.
  4. Strong organizational skills, execution ability, and market development capabilities.
  5. Clear logical thinking, sensitivity to product data, and a strong sense of goal achievement.
  6. Clear thinking and sharp judgment, strong ability to capture business opportunities and negotiate, and the ability to independently develop clients and achieve sales targets.
  7. Passion for sales work, enterprising spirit, and ability to withstand work pressure.
  8. Resilience, good teamwork, and learning ability, with a commitment to continuously improving personal skills and professionalism.



Tell employers what skills you have

Negotiation
Account Management
Aftersales
Supply Chain
Artificial Intelligence
Channel
Selling
Marketing
Procurement
Accounts Receivable
Compliance
Pressure
Technical Architecture
Market Development
Key Account Management
Shipping
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