Credit Control Executive
4 weeks ago
The candidate will manage the accounts receivables, debt analysis and collection from various intermediaries. Key responsibilities will include:
- Responsible for prompt collection for all outstanding debts by performing outstanding debt recovery activities and monitoring overdue account receivables via calling, emailing, or other communications.
- Investigate and resolve discrepancies or disputed transactions with policyholders/ intermediaries/other stakeholders.
- Prepare reminder letters or appointment letters (if necessary)
- Prepare and perform/ allocate premium payment updates
- Prepare monthly/quarterly updates and analysis on outstanding cases
- Monitor all accounts for possible bad debt write-offs
- Liaise closely with intermediaries and internal / external stakeholders proactively to reduce credit exposure and build/foster strong relationships
- Handle enquiries from intermediaries / external stakeholder and ensure that queries / issues are promptly attended to and resolved
- Resolves unallocated receipts by reviewing outstanding report, payment history and liaising contact with internal and external parties
- Prepares and collate the monthly / quarterly management statistics and analysis for business reporting.
- Perform statement reconciliation in a timely manner
- Achieve productivity, efficiency and quality in recovery work done
- Performs updates of standard operations procedures
- Collaborate with Business Owners and IT on systems enhancements/ projects
- Initiate process improvement initiatives, support and participate in system enhancements and testing
- Assist the Superior and support the operational business as required.
Requirements:
- Degree / Diploma holder
- Min 1 year of credit control experience
- Preferably knowledge in PowerBI, Power Query, coding skillset
- Good knowledge in MS Excel
- Familiarity with bookkeeping and basic accounting procedures
- Proactive, good interpersonal, communication and analytic skills
- Highly organized, attention to details
- Fast learner who is able to multi-task
- Pleasant, positive personality, enjoys collaborating with others and a team player
Tell employers what skills you have
Credit controller
Able To Multitask
Microsoft Office
Microsoft Excel
Process Improvement
PowerBI
Accounts Receivable
SAP
Attention to Details
Bookkeeping
Excel
Statistics
Team Player
Credit Control
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