Salesforce Project Manager_Business Analyst
3 weeks ago
- Your responsibilities will be to:
- Lead, coach and support delivery teams.
- Ensuring the team follows Salesforce best practices to consistently deliver excellence.
- Coordinate with internal/external team towards planning and managing dependencies.
- Manage risks or issues at the delivery level.
- Provide budget, capacity, resource planning and management.
- Analyzing Every Information: They dive into every key data, insights, fact to discover
- what actions to take for the business’s ultimate success.
- Elicitation - They are required to set up the foundation of a project by asking a lot of questions, gathering opinions, information, facts by interviewing stakeholders & departments to analyze what teams to work with, what should be the process, and other things.
- Documentation On Requirements: Salesforce BAs are required to document every input, action, outcome exchanged between the team, departments so that stakeholders could look into it.
- Communicating: Salesforce BAs role is to act as a bridge and thus involves a lot of verbal & non-verbal communication between teams, departments & stakeholders to ensure the right processes, actions are put forward, and the inputs are aligned with the desired outputs.
- Planning & Implementing Great Solutions: The Job of Business analysts is to plan & implement effective actions & solutions that meet the end goals desired by the business stakeholders.
Profile
- Bachelor's / Master's in IT/Computer Engineer/Computer Science (or equivalent)
- Minimum 10+ Years of consulting experience
- Minimum 8+ Years of demonstrated Salesforce consulting experience
- Exposure to software/product development cycle with a track record of driving features across complete development lifecycle
- Knowledge of implementation project management methodology and managing cases from the clients
- 5+ experience in Salesforce Business Analyst role
- Significant enterprise level project management experience (SOWs, contract management, risk management, staffing)
- Business Process Engineering / Re-engineering background, in the areas of sales, marketing, and/or customer support
- 3+ years Salesforce.com consulting/implementation experience
Tell employers what skills you have
Revenue Management
Performance Enhancement
Operational Excellence
Customer Support
Information Management
Sales Management
Contract Management
Reengineering
Risk Management
Process Engineering
Retail Banking
Project Management
Consulting
Business Process
Business Analyst
Bridge
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