CustomerService Receptionist

Roles & Responsibilities

• Customer Service cum Receptionist
• (1 year contract - renewable)
• Working Days: 5.5 days, 9am-6pm / 9am-3pm
• Salary: $$2,500 - $3,500 + Bonus
• Lunch & Tea meals are provided
• Location: Sin Ming Autocity (Bishan / Upper Thomson)

Job Scopes:
1. Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
2. Handle phone or walk-in customer's feedback / complaints / inquiries effectively and professionally.
3. Maintain an effective communication to ensure customer retention
4. Generate reports and suggest service improvement initiatives and processes.
5. Perform cashiering duties
6. Maintain and update appointments for servicing and repairs.
7. To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
8. Upsell products and services to customers
9. Other ad hoc duties assigned by manager

#SCR-carson-cheong

Cheong Kar Chun Team Manager R1980386

The Supreme HR Advisory 14C7279

Tell employers what skills you have

Customer Retention
Customer Experience
Interpersonal Skills
Office Management
Customer Care
Administration
Data Entry
Office Administration
Cashiering
Communication Skills
Administrative Support
Customer Satisfaction
Customer Service
Service Excellence
Customer Service Experience

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