Management Trainee

4 weeks ago

Singapore BY INVITE ONLY LLP Full time
Roles & Responsibilities

Are you eager to launch your management career and blaze a trail to leadership? At By Invite Only, we are looking for driven and talented individuals to join our management trainee program


As a management trainee, you'll dive headfirst into an exhilarating journey of growth and development. Get ready to roll up your sleeves and immerse yourself in hands-on experiences, invaluable mentorship, and the essential skills needed to thrive in today's dynamic business landscape. Whether you're a recent graduate hungry for opportunity or a seasoned professional craving a fresh challenge, our program provides a unique chance to learn, evolve, and leave your mark from day one.


Join us and ignite your path to a fulfilling and impactful career in leadership. This exciting opportunity includes a 24-month development plan, with your home base at our vibrant retail store in the east. Upon successful program completion, you'll step into the role of managing two stores – a fantastic milestone on your journey to success


What you’ll do:


Retail Sales & Customer Service

  • Greet and welcome customers as they enter the stores, creating a friendly and inviting atmosphere
  • Assist to style customers in our latest pieces and provide recommendations based on their needs
  • Maintain a comprehensive understanding of our product range
  • Process sales transaction with a high level of accuracy
  • Assist with after sales service such as returns or exchanges
  • Monitor inventory levels and communicate with Operations Team to replenish stocks when necessary
  • Maintain a clean and organised sales floor, including restocking merchandise, tidying shelves, and arranging displays
  • Process online order collections when required
  • Encourage customer loyalty by delivering outstanding service and building strong relationships with them
  • Supervise, train and motivate a team of store employees, ensuring a positive work environment
  • Provide ongoing coaching, feedback and performance evaluations to team members to enhance their productivity and development
  • Plan and manage team schedule to ensure adequate staffing levels to meet operational needs
  • Resolve customer complaints or concerns in a professional and satisfactory manner
  • Monitor sales performance and key performance indicators (KPIs) of team members to identify areas for improvement
  • Assist in implementing strategies to drive sales, increase revenue and meet or exceed sales target
  • Process staff purchase when required
  • Support any duties or responsibilities assigned

What we’ll provide

  • A structured 24 months training program where you will gain hands on experience
  • Mentoring and guidance from our professional colleagues and management
  • 5 day work week, including weekends

What we’re looking for:

  • Preferably Bachelor Degree in Retail Management or a relevant field
  • Preferred 1 year of retail experience, fresh graduates are welcome
  • Possesses leadership skills with the ability to inspire and motivate
  • Excellent communication skills with the ability to build strong relationships and collaborate with cross functional teams
  • Demonstrated ability to analyse sales data, identify trends and develop strategies to drive performance
  • Flexibility to travel between store locations
  • Proficiency in Microsoft Office applications such as Word and Excel
  • Displays exceptional multitasking abilities, managing multiple projects simultaneously
  • Takes initiative, shows resourcefulness and a sense of urgency to meet deadlines
  • Shows meticulous attention to detail and follow-through on projects
  • Able to work independently as well as collaboratively
  • Have a can-do attitude and is a problem solver
  • Passion for fashion and jewellery

Tell employers what skills you have

Coaching
Excellent Communication Skills
Mentoring
Teamwork
Leadership
Microsoft Office
staff roster
Customer Loyalty
Inventory
Arranging
Sales Management
Retail Sales
Strategy
Mentorship
Attention to Detail
Cost Planning
Customer Service
Able To Work Independently

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