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Transmission Network Engineer
4 weeks ago
Job Description
Key Roles and Responsibilities:
- Handle trouble tickets and collaborate closely with the Network Operations Center to resolve all incidents / requests in a timely manner and within agreed Service Level Agreement (SLA)
- Maintains network and services availability by performing maintenance and health checks
- Supports, assists or leads engineering, design and problem isolation
- Provide 24/7 second-level technical support, assisting with critical network issues as they arise
- Executes changes with clear identification of risks and mitigation plans to be captured into the change record
- Establishes monitoring for platform infrastructure
- Leads and manages all initial client escalation for operational issues
- Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items
- Ensures all changes are carried out with proper change approvals
- Plans and executes approved maintenance activities
Knowledge, Skills and Attributes:
- Minimum of 3-5 years of experience in network engineering with a significant focus on DWDM, SLTE and PFE technologies
- Hands on experience of transmission devices, such as Ciena, Adtran and Infinera.
- Strong understanding of optical transmission principles and technologies
- Experienced with network design and operational support for large-scale networks.
- Proficient in using optical network management and testing tools such as BERT, RFC2544, OTDR and OSA.
- Exceptional problem-solving skills and the ability to work under pressure.
Academic Qualifications and Certifications:
- Bachelor’s degree or equivalent in a relevant field of study
- Knowledge of additional networking protocols and technologies (MPLS, BGP, Ethernet, etc.) is preferred.
Tell employers what skills you have
Network Management
DWDM
Network Engineering
MPLS
Change Management
Active Directory
Service Level
Network Design
Logging
Networking
Engineering Design
Ethernet
Transmission
BGP
Technical Support
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