Network Performance Engineer

4 weeks ago


Singapore KACIFIC BROADBAND SATELLITES LTD. Full time
Roles & Responsibilities

Kacific is a fast-growing and evolving broadband satellite group headquartered in Singapore with offices in Vanuatu and Asia Pacific. Kacific’s purpose is to make a rapid and lasting difference to the people of Asia Pacific by providing high-quality, low-cost satellite broadband connectivity that will enable critical healthcare, education, and government services to reach unserved and underserved rural communities.

We are committed to using proven satellite technologies to solve the endemic lack of affordable broadband internet in remote regions and locations of the world. Satellite connectivity drives economic growth, provides infrastructure freedom to communities, and improves people’s lives.

We offer a diverse but inclusive, flexible, and family-oriented workplace with a results-based culture and opportunities to travel within the 25 markets we serve. We view our employees as integral to our business and invest in retention strategies to ensure that they grow as our business grows.

We highly favour talented, smart, hungry, and fearless talents who like to work in teams.


About the Role:

The incumbent will be based in Singapore and support the Kacific portfolio focused on 25 markets within the region. This is an individual contributor role reporting to the NOC Manager.


KEY RESPONSIBILITIES

  • Specify, set up and ensure the production of performance indicator reports (KPI): analysis reports, follow the action plan for feedback and improvement of performance.
  • Basic understanding of Artificial Intelligence (AI) and Machine Learning (ML) to be able to implement or explore AI-driven monitoring tools for anomaly detection in QoS / QoE.
  • Collecting and pre-processing service performance data and using basic data visualization tools to report and present findings.
  • Monitor the operation of the network and services, by carrying out daily checks of correct operation and by detecting malfunctions or drifts on certain elements of the network.
  • Set up a process for monitoring Quality of Service (QoS) and Experience (QoE) and sizing the network in order to alert in the event of congestion and to anticipate / manage actions to add capacity.
  • Analyze the impacts, diagnostics and resolution of complex issues impacting several network components
  • Contribute to incident resolution and provide level 2 support to supervision (NOC level 1), maintenance and customer technical support teams in resolving network incidents.
  • Provide customer support and if necessary, interface with the ITMS, QoE and QoS tools vendors (Sandvine, SWSAM, etc.).
  • Lead the implementation of tools and dashboards to measure, diagnose and optimize the quality of the network and the services provided to the customer.
  • Contribute to the operating procedures and technical operating methods (diagnosis, resolution, remote intervention, etc.).
  • Maintains knowledge of new technologies (VSAT, Network, IT) and network operating methods
  • Contribute to the support and training of technical and front-line teams (NOC, Presales, Sales, Marketing, delivery etc.).
  • Actively contribute to changes in the network and services, keep abreast of available changes with the technical teams and the vendors.
  • Identify the possible impacts on deployment, putting into service, maintenance in operational conditions and adequacy with performance objectives and validate their entry into production.
  • Analyze, enrich and validate support contracts with network & customer service commitments (SLA, Fair Usage policy)
  • To be able to implement or explore AI-driven monitoring tools for anomaly detection in QoS/QoE

REQUIREMENTS

  • At least 2 years in comparable positions at a telecom or network operator
  • Technical diploma/degree in telecoms, networking or equivalent.
  • Good knowledge of network/telecoms: TCP/IP, Vlan, Routing, Firewalls, VPN,
  • Good knowledge of broadband networks (fixed or satellite-based): VDSL, FTTH, WIFI, DOCSIS et modems.
  • Good knowledge of radio RAN/VSAT
  • Knowledge in programming languages such as Grafana, Python, Javascript etc.
  • Big data/statistical analysis a plus

PERSONALITY

  • Adaptable, self-starter, Analytical
  • Organised, curious, open, reliable with an attention for details
  • Client and result oriented

Please send us your resume to jobs@kacific.com with the title of the position in the subject header. And please pass along the opportunity if it sounds like a good fit for someone you know


Tell employers what skills you have

Switches
Performance Testing
CCNP
Routing
QoS
VLAN
VDSL
Networking
VSAT
Python
Anomaly Detection
Satellite
Broadband
Routers
Python Programming
VPN
Technical Support

  • Singapore KACIFIC 1 PTE. LTD. Full time

    Roles & ResponsibilitiesKacific is a fast-growing and evolving broadband satellite group headquartered in Singapore with offices in Vanuatu and Asia Pacific. Kacific’s purpose is to make a rapid and lasting difference to the people of Asia Pacific by providing high-quality, low-cost satellite broadband connectivity that will enable critical healthcare,...


  • Singapore KACIFIC 1 PTE. LTD. Full time

    Roles & ResponsibilitiesKacific is a fast-growing and evolving broadband satellite group headquartered in Singapore with offices in Vanuatu and Asia Pacific. Kacific’s purpose is to make a rapid and lasting difference to the people of Asia Pacific by providing high-quality, low-cost satellite broadband connectivity that will enable critical healthcare,...


  • Singapore KACIFIC 1 PTE. LTD. Full time

    Roles & ResponsibilitiesKacific is a fast-growing and evolving broadband satellite group headquartered in Singapore with offices in Vanuatu and Asia Pacific. Kacific's purpose is to make a rapid and lasting difference to the people of Asia Pacific by providing high-quality, low-cost satellite broadband connectivity that will enable critical healthcare,...


  • Singapore NETWORK FOR ELECTRONIC TRANSFERS (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesPosition SummaryThe incumbent will primarily be working with Head of Infrastructure to be jointly responsible for the IT Infrastructure-Network & Operations function in NETS which includes Data Center infrastructure (servers, storage, facilities, networking & appliances), Network Engineering, Cloud Platform management,...


  • Singapore NETWORK FOR ELECTRONIC TRANSFERS (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesPosition SummaryThe incumbent will primarily be working with Head of Infrastructure to be jointly responsible for the IT Infrastructure-Network & Operations function in NETS which includes Data Center infrastructure (servers, storage, facilities, networking & appliances), Network Engineering, Cloud Platform management,...


  • Singapore Virtual Network Solutions Sdn Bhd Full time

    Perform testing, commissioning, and service provisioning for OTN / DWDM projects Provide support for fiber loss issues by monitoring the eOTDR in NMS. Prepare the handover documents including the Software Acceptance Test report and Hardware Acceptance Test Involve in network upgrading and optimization Provide 24/7 2nd level technical support Handle the...

  • Network Engineer

    2 weeks ago


    Singapore MAESTRO HUMAN RESOURCE PTE. LTD. Full time

    Responsibilities The Network Engineer role is to design and implement networking solutions to a simulator system. You are responsible to communicate closely with project team and vendors to support business units to deliver the simulator system. You will participate and contribute in the entire network design and implementation process for the simulator...

  • Network Engineer

    2 months ago


    Singapore MYREPUBLIC BROADBAND PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Network Engineer, your role is multifaceted, encompassing various responsibilities related to designing, implementing, and maintaining an organization’s networks.Roles and Responsibilities: Task with implementing network infrastructure based on the specific requirements of the organization. This involves creating a robust...

  • Network Engineer

    1 month ago


    Singapore Singtel Group Full time

    At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is...

  • Network Engineer

    4 weeks ago


    Singapore Singtel Group Full time

    At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is...

  • Network Engineer

    2 weeks ago


    Singapore ALLEGIS GROUP SINGAPORE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesA multinational technology conglomerate is looking for a forward-thinking Network Engineer, Operations and Support, with advanced technical skills in networking, system, and tooling/automation to join the network operation team to improve operations efficiency and reliability of one of the most dynamic, fast-paced networks in the...

  • Network Engineer

    2 weeks ago


    Singapore TALENTSIS PTE. LTD. Full time

    Responsibilities: Designing and implementing new network solutions and/or improving the efficiency of current networks Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP Understanding and designing VLAN and network isolations. Network High Availability design with redundancy...

  • Network Administrator

    2 weeks ago


    Singapore GEMS PARTNERS NETWORK PTE. LTD. Full time

    Job Description:Our client is seeking a skilled Network Administrator with 2-3 years of experience to join their team. You will handle network monitoring, security system management (including IDP (Intrusion Detection and Prevention) and IPS (Intrusion Prevention System), security technologies (including EDP and XDR), change management documentation, green...

  • Network Engineer

    4 weeks ago


    Singapore TIKTOK PTE. LTD. Full time

    Roles & ResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

  • Network Engineer

    2 weeks ago


    Singapore TIKTOK PTE. LTD. Full time

    Roles & ResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...

  • Network Engineer

    2 weeks ago


    Singapore Horizon Corp Full time

    Role - DC Network EngineerLocation - SingaporeDuration - Full time permanentJob description Designing and implementing new network solutions and/or improving the efficiency of current networks. Procuring network equipment and managing subcontractors involved with network installation Configure and install various network devices and services (e.g., routers,...

  • Network Engineer

    2 weeks ago


    Singapore Encora Full time

    Network EngineerLocation: SingaporeExperience: 3 yearsJob Mode: Full-timeWork Mode: On-siteTo assist day-to-day operations for related network governance and compliance activities, such as managing the Firemon, performance compliance check on network devices etc.Responsibilities Responsible for managing Firemon Security Management tool to conduct compliance...

  • Network Engineer

    2 weeks ago


    Singapore DOCYBER PTE. LTD. Full time

    We are looking for Network Engineers to perform daily network operations on 12 hours shift work schedule. Work 3 days, rest 3 days.Responsibilities: Handle daily network operations like installation and troubleshooting of network equipment like routers and switches Escalate and work with senior network engineers to resolve networkrelated issuesRequirements:...

  • Network Engineer

    1 month ago


    Singapore Logicalis Full time

    Why choose Logicalis? As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer...

  • Network Engineer

    2 weeks ago


    Singapore Logicalis Full time

    Why choose Logicalis? As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer...