Field Mechanical Engineer
2 weeks ago
Requires strong technical knowledge, preferably background in robotics industry
Job Description
- Commissioning of AGV (autonomous guided vehicles) at customer sites which includes on-site user acceptance tests
- Ensure the performance and reliability of fleet of AGVs, network and customer site infrastructure.
- Provide high level troubleshooting to resolve issues that are beyond the capabilities of our first level support services from field technicians.
- Monitor the health and operations of the fleet of AGVs and proactively engage to resolve faults before they impact customer operations.
- Respond and provide technical guidance to customers regarding operational issues, software updates and general maintenance.
- Maintain up-to-date records of AGV and site configurations. This includes software and hardware configurations
- Communicate and collaborate with our global engineering teams
- Contribute to the development of instrumentation and automation for monitoring, detection, and self-healing of failures.
- Contribute to the creation of user manuals, customer guides, FAQs, application notes and best practices.
- Contribute to the design and creation of AGV missions using proprietary mission description language.
- Provide on pre-sales technical assessments
- Infrastructure includes reflective markers and networking equipment.
- Participate in Proof of Concept (demonstrations) with demo AGVs
- Ensure strong relationships with all customer representatives
Requirements
- Bachelor's or Diploma with experience in a technical field (including EE, ME, CS, Robotics)
- min 1 year of relevant (customer facing) work experience
- Must be able to focus and drive issues to closure in a fast-paced, agile environment.
- Strong communication and people skills. Customer-centric mindset. Willingness to go above and beyond to keep customers happy.
- Experience with Linux (ideally Ubuntu) administration, tools and Bash/Python scripting.
- Ability to troubleshoot and resolve device and system-level problems in Linux.
- Experience with firewalls, VPN and network security technologies
- Working knowledge of SSH, DNS and other network protocols
- Willingness to troubleshoot electro-mechanical components.
- Willingness to work within established systems and product results that either prevent problems from recurring or enable others to solve them more easily in the future.
- Strong team player
- Experience with ROS command line and graphical tools advantageous
Working location: Benoi road
Salary: $4000-5000
Working hours: Mon-fri 830am-530pm
Leticia Liow
Recruitment Consultant
RMA Consultants Pte Ltd
EA License No 93C4403
EA Regn No R1433182
Tell employers what skills you haveMissions
Troubleshooting
Hardware
Ubuntu
Presales
Reliability
Vehicles
Electronic and Electrical Engineering
Python
Robotics
Team Player
Java
Instrumentation
Network Security
VPN
DNS
Commissioning
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