Cafe Manager
5 days ago
About the role
Be part of a groundbreaking journey as our client opens its first-ever café in Asia Our client are seeking a dynamic and experienced Café Floor Manager to be part of their pioneer team in Singapore. This is a unique opportunity to bring the brand's luxury experience to life through exceptional service, ambiance, and culinary offerings.
As the Café Floor Manager, you will lead a team dedicated to delivering an elevated and seamless customer experience, managing daily operations, and upholding brand’s renowned standards of elegance and sophistication.
Responsibilities
- Assist the Café Manager in overseeing daily operations, ensuring service excellence and smooth floor activities.
- Lead the floor team to provide a welcoming, memorable experience that aligns with Prada’s luxury standards.
- Help recruit, train, and motivate the team to maintain high service standards and a positive environment.
- Monitor the quality of food, beverages, and ambiance, addressing issues and upholding Prada’s brand values.
- Track inventory levels, conduct stock checks, and assist in ordering to ensure smooth operations.
- Enforce health, safety, and hygiene protocols to maintain a safe environment for guests and staff.
- Address customer feedback on the floor and escalate to the Café Manager as needed.
- Help monitor daily sales and expenses, contributing to financial targets and budget adherence.
Requirements
- At least 3-5 years of experience in a managerial role within the hospitality or luxury food and beverage sector.
- Proven ability to lead, motivate, and manage a team while maintaining high standards of service.
- Strong interpersonal skills to interact effectively with customers, team members, and management.
- A keen eye for maintaining quality, presentation, and luxury service standards in all aspects of the café operation.
- Proficiency in English, with additional languages a plus, to communicate with a diverse customer base.
Apply today
Registration No: R22104771
EA Licence No: 22C1376
Tell employers what skills you have
Leadership
Ingredients
Food Safety
Customer Experience
Interpersonal Skills
Food Quality
Inventory
Recruiting
Exceptional Customer Service
Sanitation
Customer Satisfaction
Customer Service
Scheduling
Service Excellence
Pastry
Hospitality
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