Cloud Operations Engineer | L2 | Azure
4 weeks ago
Cloud Operations Engineer | L2 | Azure
- Working Hours: Normal office working hours
- Working Location: Central
- Remuneration Package: Up to $8,500 + AWS
We are seeking a dedicated L2 Cloud Engineer to support Azure Cloud operations, assist in cloud migration, and contribute to change implementation, cloud migration, and gain experience with DevOps and Cloud Solutioning.
Roles & Responsibilities:
- Support Change Implementation: Assist in system patching, upgrades, configuration changes, enhancements, and service requests.
- Cloud Migration/Deployment: Support cloud migration/deployment activities and handle escalations from L1 engineers.
- Operational Documentation: Maintain and update operational documentation as required.
- Problem Management: Support problem management processes.
- Infrastructure as Code (IAC): Utilize knowledge and experience in IAC to improve infrastructure management.
- IT Operations and Service Management: Understand IT operations and service management. Be willing to be on standby duty and work after office hours if required.
- Cloud Infrastructure Operations: Have a minimum of 4 years' experience supporting cloud infrastructure operations and services in AWS, Azure, and Google Cloud.
- DevOps/SRE Environment: Experience working in DevOps and/or SRE environments and with tools such as GitLab, Terraform, and Kubernetes.
- Automation Scripting: Develop automation scripts using PowerShell.
Additional Responsibilities:
- Migration Support: Assist in operational activities required for the migration.
- System Troubleshooting: Provide system troubleshooting and problem-solving across platform and application domains, including participating in on-call escalations to troubleshoot customer-facing issues.
- Incident Management: Assist with prioritizing multiple simultaneous incidents while effectively communicating and escalating all known issues and resolutions to relevant stakeholders.
- Operational Support: Responsible for operational support, front-line management of incidents or escalation points, and providing proactive and preventative analysis.
- Process Development: Develop, implement, and maintain processes to document daily support activities/checklists, dashboards of work, and communication of timelines and issues.
- Team Collaboration: Work collaboratively with a high-performance team and influence with positive energy.
- Performance Metrics: Establish metrics, key performance indicators (KPIs), and service level agreements (SLAs) to continually improve the performance of IT cloud operations.
- Automation Provisioning: Develop scripts and templates to automate infrastructure provisioning.
- Solution Ownership: Take ownership of end-to-end solutions provided by teams across the organization.
If you are excited with this opportunity and enjoy making things happen, do apply now
OR
Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J44714" in your email subject for faster processing.
All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.
Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781
Tell employers what skills you have
Team Collaboration
Troubleshooting
Kubernetes
Azure
Solutioning
Service Management
Customerfacing
Cloud Migration
PowerShell scripting
Powershell
Scripting
Service Level
IT Operations
Problem Management
Bash/Shell/PowerShell
Google Cloud
Consulting
Incident Management
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