Assistant Food and Beverage Manager

1 month ago

Singapore SSG HOTELS PTE. LTD. Full time
Roles & Responsibilities

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).


Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars


Primary Responsibilities

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.


Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.


Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.


Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.


Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.


Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Performs any other duties and responsibilities that may be assigned.


Tell employers what skills you have

Leadership
Guest Service
Networking Events
operational budgets
Operations Management
Marketing
Business Strategy
strategic business development management
Procurement
business opportunities
Human Resources
sales calls
Employee Relations

  • Food & Beverage Supervisor

    12 hours ago

    Singapore The Capitol Kempinski Hotel Singapore Full time

    SCOPEThe overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski's DNA values in order to encourage sales and maximize guest satisfaction.OVERALL OBJECTIVESRecommend, take order, and...

  • Food & Beverage Captain

    12 hours ago

    Singapore The Capitol Kempinski Hotel Singapore Full time

    SCOPEThe overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski's DNA values in order to encourage sales and maximize guest satisfaction.OVERALL OBJECTIVESRecommend, take...

  • Food & Beverage Executive

    12 hours ago

    Singapore Dhi Downtown Pte. Ltd. Full time

    To be responsible for operating F&B outlets as assigned and recommend food and beverage service standards and follow on policies & procedures of the property.To organize, develop, operate and administer the food and beverage pre-determined service area that has been assigned.To finalize work schedules weekly to be posted 6 days before the actual date.To...

  • Food&beverage manager

    2 weeks ago

    Singapore Ireh Pte. Ltd. Full time

    He supervises cleaning schedules and signs off on a regular basis. Facilitate effective communication and engagement at the workplace. Conduct food and beverage hygiene audit. Must have Korean restaurant services experience. Must can speak Korean. Demonstrate sous vide method. Establish relationships for customer confidence. Facilitate effective work...

  • Food & Beverage Operations Manager

    3 weeks ago

    Singapore The Goodburger Full time

    The Goodburger is an exciting startup serving amazingly delicious plant-based burgers that taste like the real thing. Our mission is to drive change for a more sustainable future and kinder world... one burger at a timeWe're looking for experienced managers and leaders from the fast food / fast casual food and beverage industry to help us build an...

  • Assistant Food and Beverage Manager

    1 month ago

    Singapore Ssg Hotels Pte. Ltd. Full time

    An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott)- Duxton Reserve, Autograph Collection Hotel (Marriott)- The Vagabond Club, a Tribute Portfolio Hotel (Marriott)- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).Garcha...

  • Food & Beverage Manager

    1 month ago

    Singapore SSG HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...

  • Food & Beverage Operations Manager

    1 month ago

    Singapore The Goodburger Full time

    The Goodburger is an exciting startup serving amazingly delicious plant-based burgers that taste like the real thing. Our mission is to drive change for a more sustainable future and kinder world... one burger at a time!We're looking for experienced managers and leaders from the fast food / fast casual food and beverage industry to help us build an...

  • Food & Beverage Manager

    1 month ago

    Singapore Ssg Hotels Pte. Ltd. Full time

    An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott)- Duxton Reserve, Autograph Collection Hotel (Marriott)- The Vagabond Club, a Tribute Portfolio Hotel (Marriott)- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).Garcha...

  • Food&beverage manager

    2 weeks ago

    Singapore IREH PTE. LTD. Full time

    Roles & ResponsibilitiesHe supervises cleaning schedules and signs off on a regular basis.~ Facilitate effective communication and engagement at the workplace.~ Conduct food and beverage hygiene audit.~ Must have Korean restaurant services experience.~ Must can speak Korean.~ Demonstrate sous vide method.~ Establish relationships for customer confidence.~...

  • Food & Beverage Guest Services Officer

    2 weeks ago

    Singapore Fairmont Singapore and Swissôtel The Stamford Full time

    Food & Beverage Guest Services OfficerSummary of Responsibilities:The main responsibilities and tasks of this position are as listed below, but not limited to these:Check the table setting, cleanliness and side station preparation as per work station assigned prior to start of operation hour on each meal periodGreet and farewell guests in a friendly,...

  • Food & Beverage Executive

    5 days ago

    Singapore SIMON CONSULTANCY PTE LTD Full time

    Hotel - Food & Beverage Executive (F&B Operational Job)Job Description:Prepare mise-en-plus as per work station assigned prior to start of each meal periodPrepare tray/trolley setting according to guest orderPrepare welcome amenities in accordance with departmental standardsGreet and farewell guests in a friendly, courteous mannerOffer beverage pouring,...

  • Food & Beverage Operations Manager

    4 weeks ago

    Singapore The Goodburger Pte. Ltd. Full time

    The Goodburger is an exciting startup serving amazingly delicious plant-based burgers that taste like the real thing. Our mission is to drive change for a more sustainable future and kinder world... one burger at a time!We're looking for experienced managers and leaders from the fast food / fast casual food and beverage industry to help us build an...

  • Food & Beverage Executive

    5 days ago

    Singapore SIMON CONSULTANCY PTE LTD Full time

    Hotel - Food & Beverage Executive (F&B Operational Job)Job Description:Prepare mise-en-plus as per work station assigned prior to start of each meal periodPrepare tray/trolley setting according to guest orderPrepare welcome amenities in accordance with departmental standardsGreet and farewell guests in a friendly, courteous mannerOffer beverage pouring,...

  • Food & Beverage Assistant

    4 weeks ago

    Singapore Grand Mercure Roxy Hotel Full time

    . Meet, greet and lead guests to their seats.. Take customer orders and deliver food and beverages.. Clear and remove soiled dishes.. Present bills to customer and collect payment from the customer.. Arrange table settings and maintain a tidy dining area.. Prepare and set-up restaurant for service.. Respond promptly to customer inquiries.. Undertake any...

  • Food & Beverage Outlet Assistant

    5 days ago

    Singapore Urban Group Pte. Ltd. Full time

    We are looking for an all-rounded candidate who is able to handle both floor service and bar duties:Greeting customers and serving customers - SERVICE WITH A SMILEMaintain cleanliness and housekeeping of work areasTaking orders and serving food and beverages, clear and clean tables after customers leaveAssist in preparation of both alcoholic and...

  • Food & Beverage Supervisor

    4 weeks ago

    Singapore Grand Mercure Roxy Hotel Full time

    Duties and Responsibilities. Meet, greet and lead guests to their seats.. Take customer orders and deliver food and beverages.. Clear and remove soiled dishes.. Present bills to customer and collect payment from the customer.. Arrange table settings and maintain a tidy dining area.. Prepare and set-up restaurant for service.. Collect food and beverage supply...

  • Food & Beverage Executive

    12 hours ago

    Singapore Grand Mercure Roxy Hotel Full time

    Reporting to the Restaurant Manager, the F&B Executive will assist to ensure a smooth day-to-day operation of the outlet.. Extend warm greetings to guest upon arrival and usher them to allocated seats.. Ensure that mis-en place/side station is all properly set-up before the shift commences.. Assign responsibilities to team members and offer assistance during...

  • Food & Beverage Supervisor

    3 weeks ago

    Singapore Yuda 168 Pte. Ltd. Full time

    Conduct daily check to ensure proper working condition of equipment. Ensure inventory of stock supplies are su!cient.Handle guest feedbackEnsure guests' needs and expectations are met by providing an e!cient and professional services.Attend to guests' needs and complaints promptly and politely.Perform duties in the best interest of the Company, ensuring that...

  • Food & Beverage Supervisor

    3 weeks ago

    Singapore Yuda Pte. Ltd. Full time

    Conduct daily check to ensure proper working condition of equipment.Ensure inventory of stock supplies are sufficient.Handle guest feedbackEnsure guests' needs and expectations are met by providing an efficient and professional services.Attend to guests' needs and complaints promptly and politely.Perform duties in the best interest of the Company, ensuring...