ServiceNow Consultant

4 days ago


Singapore PRIMESTAFF MANAGEMENT SERVICES PTE LTD Full time
Roles & Responsibilities

We are seeking an experienced ServiceNow Consultant with in-depth knowledge of IT Operations Management (iTOM), IT Service Management (ITSM), and Configuration Management Database (CMDB) to lead a high-impact migration project for a prominent corporate client based in Singapore. This role requires hands-on expertise in ServiceNow migration and working efficiently with team members and stakeholders in diverse geographical locations.

Key Responsibilities:

  • Lead and execute the migration of ServiceNow applications focusing on ITOM, ITSM, and CMDB modules, ensuring seamless integration and alignment with corporate objectives.
  • Work closely with team members across different time zones, providing clear and timely communication to ensure project milestones are met.
  • Leverage your ServiceNow expertise to customize and configure modules according to project needs, optimizing workflows and enhancing system functionality.
  • Liaise with stakeholders from the corporate client to understand their requirements and provide insights to improve ServiceNow’s functionality for their needs.
  • Create comprehensive project documentation and deliver end-user training to ensure a smooth transition and effective utilization of ServiceNow post-migration.

Qualifications:

  • Degree in computer science or other related discipline
  • Ideally more than 3 years of relevant experience
  • Proven experience as a ServiceNow Consultant with expertise in iTOM, ITSM, and CMDB.
  • Strong background in ServiceNow migration projects, preferably for large corporate clients.
  • Ability to collaborate and communicate effectively with international team members and stakeholders.
  • Experience with scripting, automation, and ServiceNow customization.
  • Strong problem-solving skills and attention to detail.

EA REG:R1108137

EA LIC:95C5411



Tell employers what skills you have

IT Service Management
Troubleshooting
ITSM
CMDB
Application Development
Scripting
System Migration
Configuration Management
ITIL
ServiceNow

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