RedHat Administrator

2 weeks ago


Singapore COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

  • Resolve L2 and L3 tickets related to RedHat SSO.
  • Perform patching support and apply security fixes.
  • Monitor capacity and performance of the RedHat SSO environment.
  • Troubleshoot issues by collaborating with cross-functional teams.
  • Conduct product upgrades and document technical runbooks and SOPs.
  • Ensure compliance with disaster recovery requirements
  • Maintain and update technical documentation.
  • Coordinate with vendors for technical issue resolution.

Requirements

  • Proven experience in supporting RedHat SSO environments.
  • Min 4 years of relevant experience.
  • Strong understanding of AWS Cloud
  • Familiarity with ITIL framework and service management best practices.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong communication and documentation skills.
Tell employers what skills you have

Technical Documentation
Microsoft PowerPoint
Troubleshooting
Microsoft Office
Microsoft Excel
Ability To Work Independently
Service Management
Documentation Skills
Administration
Data Entry
Compliance
RedHat
Administrative Support
ITIL
Disaster Recovery

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