Private Banking Sales Support/Client Account Support
3 weeks ago
Responsibilities
· Assist a team of Relationship Manager (RMs) in Singapore and Hong Kong on all aspects of client service, operational, administrative and marketing support.
· Assist the RMs in managing and monitoring client's portfolios including updating of portfolio positions and investment proposals to mainly Japanese speaking clients / prospects.
· Receive and execute client orders including but not limited to securities, bonds, derivative, loans and FX transactions.
· Prepare and handle account opening documents in compliance with AML requirement
· Coordinate Japanese onboarding documentation
· Liaise with Japan head office/ inter offices for any administrative issues.
· Coordinating with internal and external parties to process client's portfolio transfer instructions involving different asset classes.
· Ensure trading and settlement setup for client account prior to trade.
· Providing assistance and advice on security settlement subject matters.
· Collaborate with internal and external vendors on projects including system rollouts and enhancement.
Requirements
- Willing to start work at 7.45am to handle morning trades
- Willing to work on Singapore public holidays if the Japan market is open (off in lieu will be granted)
- At least a Bachelor degree
- Minimum 3 years of relevant work experience in client servicing roles within Private Banking business.
- Fluent in both spoken and written English and Japanese as there will be interaction with Japanese speaking clients and stakeholders, proficient in spoken and written Mandarin will be a plus to work with the HK RMs.
- Strong understanding of financial products and services.
- Familiar with AML and compliance requirements within the Private Banking space.
- Excellent interpersonal, communication and client interfacing skills.
- Client oriented, fast delivery and effective response to client's request.
- Committed to Teamwork
- Effective communication and analytical skills; with demonstrated ability to work effectively with all levels within the organization.
- Successful completion of CACS Papers 1 and 2, with professional certification in Financial Markets Regulatory Practices (FMRP) and relevant CMFAS modules a plus.
High Net Worth Individuals
Sales
Brokerage
Wealth Management Services
Relationship Management
Marketing
Banking
Fixed Income
Japanese
Equities
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