Operations Manager

4 days ago


Singapore OCS GROUP (S) LANDSCAPING SERVICES PTE. LTD. Full time
Roles & Responsibilities

Job responsibilities:

  • Developing and implementing daily operational plans and schedules for horticulture and arboriculture activities, ensuring efficient and effective delivery of services.
  • Conducting thorough tree inspections and preparing detailed visual assessment reports to identify any issues or concerns.
  • Providing exceptional customer service by responding to client inquiries, addressing feedback, and maintaining open communication channels to ensure high levels of satisfaction.
  • Managing administrative tasks, including email correspondence and filing, to maintain efficient office operations and ensure timely submission of reports.
  • Coordinating with internal and external stakeholders on arboriculture and horticulture-related matters, including inquiries, feedback, and complaints, to ensure seamless communication.
  • Oversee the progress of landscape works and maintenance projects, ensuring timely completion and adherence to quality standards.
  • Supervise staff to ensure correct maintenance methods are employed and safety procedures, protocols, and guidelines are adhered to at all times.
  • Generate innovative landscape solutions to improve the overall outcome of work sites.
  • Possess a basic understanding of plant disorders and plant health management.
  • Enforce workplace safety and health regulations on site to ensure a safe working environment.
  • Assist with ad-hoc sales support as needed.

Requirements:

  • Diploma and above in Horticulture, Landscape Management, or a related field (Advanced diploma/certificate in Landscape Supervision or Management from a accredited institution
  • At least 5 years of experience in a relevant role, preferably in horticulture or arboriculture
  • Proficient with MS Office
  • Thorough understanding of tree risk management and maintenance principles and practices
  • Familiarity with tropical tree species and their characteristics
  • Excellent written communication skills, with the ability to produce clear and concise reports

Professional Certifications:

  • Class 3 driving license
  • ISA Certified Arborist certification (or equivalent) is an asset

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Interpersonal Skills
Workplace Safety
Inventory
Exceptional Customer Service
Risk Management
Arboriculture
Written Communication
MS Office
Excellent Written Communication Skills
Horticulture
Driving License
Class 3 Driving License
Communication Skills
Workplace Safety and Health

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