Assistant Operations Manager
4 weeks ago
SPD Scientific offers a comprehensive range of top-notch laboratory consumables, test-kits reagents, biomedical and laboratory equipment, and a host of microbiology culture media and diagnostic products. The company offers myriad benefits to customers in wide ranging industries, such as F&B sector, pharmaceutical, academic and government research institutions, and healthcare, by providing them the essential tools to assist in their medical research and discoveries.
Responsibilities:
- Lead and responsible for the S&OP process within each business unit.
- Utilize historical data, market trends and inputs from sales and marketing teams to ensure regional offices develop accurate and timely bottom-up demand forecast for products.
- Analyze demand patterns and identify factors that may impact demand fluctuations.
- Formulate and develop a set of statistical forecast methodology to address the demand plan.
- Collaborate with Sales Support executives and Sales Managers to consolidate forecast and ensure alignment with overall business objectives.
- Shape forecast for the key sales channel and coordinate with Supply Planning to define individual safety stock level.
- Collaborate with Operations teams in stocks planning and replenishment and allocations to distributor markets in our regional offices.
- Monitor the supply status and coordinate with Sales team for supply allocation decision during constrained situation.
Systems and Processes and Performance Management
- Monitor demand associated metrics such as forecast accuracy, bias error, etc as part of KPI.
- Proactively identify opportunities for demand planning process improvement.
- Generate regular reports and dashboards to communicate demand planning insights, KPI and performance trends to stakeholders and senior management.
- Partake in the demand-related discussions with key account customers.
- Participate in meetings to contribute to the developing strategies and programs which will improve our processes and overall competitiveness.
- Manage the team’s KPIs with the reporting manager and ensuring motivated performance of the team and their welfare.
- Undertake any other ad-hoc projects/ tasks assigned by the Director
Pre-requisites:
- Degree holder in Supply Chain Management, Statistics or other Business related discipline
- Relevant experience in a trading & distribution environment with at least 5 years of experience
- A hands-on person with experience in Demand Planning and Shipping Experience with Navision (ERP) will be an added advantage.
- Relevant experience in S&OP or IBP process is required.
- Good proficiency in written and spoken English.
- Proficient in MS Office – Word, Excel, PowerPoint (V-Lookup, Pivot Table)
- Critical thinker with problem-solving skills and able to withstand pressure.
- Team leader mentality, good time-management skills, great interpersonal and communication skills
Tell employers what skills you have
Process Improvement
Business Process Reengineering
Microbiology
Consumables
Channel
Medical Research
Demand Planning
Pressure
Supply Chain Management
Navision
Statistics
Team Leader
Crunch
Vlookup
Shipping
Performance Management
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