Technology Project Executive
2 weeks ago
Job Summary
The Technology Project Executive is responsible for the end-to-end execution of technology projects within a Managed Service Provider (MSP) environment. This role involves coordinating project activities, managing resources, ensuring timely delivery, and liaising with clients and internal teams to achieve project success. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to manage multiple technology-driven projects simultaneously.
Key ResponsibilitiesProject Planning & Execution- Assist in the development of project plans, including scope, timelines, and resource allocation.
- Coordinate and monitor project activities to ensure alignment with business objectives and client requirements.
- Ensure projects adhere to company processes, industry standards, and compliance requirements.
- Serve as a point of contact between clients, vendors, and internal teams.
- Conduct regular project meetings and provide status updates to stakeholders.
- Address and resolve client concerns, ensuring a high level of customer satisfaction.
- Work closely with engineers, and service teams to facilitate seamless project execution.
- Oversee the implementation of IT infrastructure, cloud solutions, cybersecurity measures, or other technology services.
- Assist in testing, troubleshooting, and deploying solutions to meet client requirements.
- Identify project risks and develop mitigation strategies.
- Address project issues promptly and escalate critical concerns to senior management.
- Ensure proper documentation of risks, resolutions, and lessons learned.
- Support project budgeting and cost tracking to ensure profitability.
- Coordinate internal and external resources to optimise project efficiency.
- Evaluate project performance and identify opportunities for process enhancement.
- Stay updated on emerging technologies and industry best practices.
- Dipolma in Information Technology, Computer Science, Business Management, or a related field.
- 2+ years of experience in technology project management, preferably within an MSP or IT services environment.
- Strong understanding of IT infrastructure, cloud computing, cybersecurity, or unified communications.
- Excellent project management skills, with the ability to handle multiple projects simultaneously.
- Strong analytical, problem-solving, and organisational skills.
- Proficiency in project management tools a plus (e.g., Jira, Trello, Asana, or Microsoft Project).
- Strong communication and interpersonal skills to manage client relationships and internal stakeholders.
- Ability to work under pressure and meet tight deadlines.
- Experience with managed IT services, network solutions, or enterprise software deployments.
- Familiarity with SLA management and IT service operations.
Excellent Communication Skills
Management Skills
Cloud Computing
Interpersonal Skills
Information Technology
Project Planning
Asana
Enterprise Software
Project Management
JIRA
Budgeting
Resource Management
Unified Communications
Trello
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