Customer Service Coordinator Import
1 week ago
Benefits:
- West
- 5 Days Work
- Hybrid arrangement
Job Scope:
- Process new orders in SAP and monitor progress to ensure monthly sales targets are met.
- Provide customer support by managing relationships, addressing inquiries, and handling information requests.
- Check stock inventory and advise Sales/Customers accordingly.
- Monitor advance payments, customer claims, and export control processes.
- Ensure all documentation and processes comply with corporate guidelines.
- Collaborate with the warehouse team to manage inbound and outbound distribution.
- Organize shipments (road, sea, air) and verify freight costs.
- Support the preparation of reports, analysis, and Year-End stock takes.
- Resolve and coordinate day-to-day operational issues with 3PL warehouse, customers, suppliers, and forwarders.
- Manage Letter of Credit (LC) negotiations, Country of Origin, Form D, and other certifications.
- Verify vendor invoices and compile invoices for weekly submission.
- Perform additional tasks as assigned by the Manager related to this role.
Job Requirements:
- Proficient in SAP, MS Office will be an advantage
- Knowledge with Letter of Credit negotiation
- Preferred with 2-3 years of experience in a customer service position
- Able to start work immediately or short notice
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Gean Hock Leng (R25126891)
Tell employers what skills you haveNegotiation
Microsoft Office
Microsoft Excel
3PL
Customer Support
Inventory
Invoicing
Administration
MS Office
SAP
Freight
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Shipping
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