Operation Manager
1 month ago
About H&B
Brand Custodians. Community Builders. Event Innovators.
H&B is an immersive storytelling and edutainment group that brings people closer to each other and to their passions through shared experiences. H&B has curated unique event campaigns and groundbreaking exhibitions that seamlessly blend arts, culture and technology. These include the Fullerton Concours d’Elegance, Southeast Asia’s first-of-its-kind premier celebration of the automobile, and Dale Chihuly: Glass in Bloom, Dale Chihuly’s first major garden exhibition in Asia amid the COVID-19 pandemic. H&B also organised the highly-raved Van Gogh: The Immersive Experience, the first in Southeast Asia. Today, H&B looks to bring its brand of ingenuity and originality to the rest of Asia.
About the Role for Event Project Operations:
- Establishes, implements, and communicates the strategic direction of the organization's operations division.
- Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution across department self-run shows/event projects.
- Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources.
- Reviews and cost-control reports, cost estimates, and staffing requirements for shows/projects.
- Handles and manages events budget costings
- Adequate knowledge of License application is a must.
- Ensure events follow local security, Workplace Safety and Health regulations. (Bizsafe Certified)
Pre-Show/Event Opening:
- Coordinate venue preparations in advance of show/event openings, including site planning, permitting, pre-construction, utilities, and vendor procurement for docents, security, local management, and cleaning.
During Show/Event:
- Provide support to onsite staff to ensure the maintenance of high levels of customer service.
- Support continuous training for staff members and oversee staff management activities.
- Support the maintenance of show site facilities, including electrical, network, ACMV, and rooms handed over by venue partner.
- Exercise budget control measures throughout the duration of the show/event project.
Skills and Experiences:
- Strong leadership, interpersonal and organizational skills
- Proven Planning and Coordination skills
- Driven problem solver, always looking for the most efficient and cost-effective solution
- Good Communication skills, including fluency in spoken and written English
- Ability to work independently, take initiative, set priorities and support company objective
- Might need to travel for projects in ASEAN
Tell employers what skills you have
Licensing
Budgets
Leadership
Written English
Lighting
Ability To Work Independently
Site Planning
Workplace Safety
Electrical
Estimates
Event Management
Exhibitions
Procurement
Vendor Management
Good Communication Skills
Attention to Details
Storytelling
Staff Management
Layout
Workplace Safety and Health
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