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IT Application Support

4 weeks ago


Singapore TRUST RECRUIT PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities:

SAP Support

  • Provide Level 1 and 2 support for any SAP operational issues.
  • Participate in SAP project activities as required by users.
  • Collaborate with cross-functional teams, vendors, and business partners to ensure successful implementation.
  • Research and explore new application technologies, functionalities, and their availability.
  • Coordinate and support User Acceptance Testing (UAT) with business users.
  • Support the implementation and post-implementation of new SAP requests.
  • Provide training to users, using available training materials and UAT documents, to build user capacity and knowledge.

ERP Existing Application Redevelopment and New Application Development

  • Participate, coordinate, and support the implementation and post-implementation of new requests for existing application redevelopment and new application developments.
  • Assist in defining test cases and scenarios based on project requirements.
  • Work with vendors and the IT team to ensure thorough testing of products, ensuring they meet specified criteria.
  • Coordinate and support UAT with business users.
  • Create detailed requirement documentation if necessary.
  • Provide user training as needed, utilizing available training materials and UAT documents.

ERP System Integration Projects

  • Coordinate and support UAT with business users.
  • Create detailed requirement documentation as needed.
  • Provide user training using available training materials and UAT documents.

Special ERP System Projects

  • Identify opportunities for adopting new tools, methodologies, and best practices to enhance IT, SAP, and BI capabilities.
  • Identify optimization opportunities, recommend process changes, workflow modifications, and automation solutions to improve efficiency and productivity.
  • Participate in discussions and workshops to drive continuous improvement initiatives.
  • Support the implementation and post-implementation of new applications.
  • Assist in defining test cases and scenarios based on project requirements, and work with vendors or IT teams to ensure the product is thoroughly tested and meets specified criteria.
  • Coordinate and support UAT with business users.
  • Create detailed requirement documentation when necessary.
  • Provide user training as needed, using available training materials and UAT documents.

Other Responsibilities

  • Ensure compliance with company environmental practices.
  • Perform any other tasks as assigned.


Requirements:

  • Proficient in requirement gathering techniques, documentation, and modeling tools.
  • Ability to create clear, concise documentation.
  • Familiarity with software development life cycle (SDLC) methodologies.
  • Ability to work effectively in cross-functional teams.
  • Preferred candidates with experience in ERP systems or the manufacturing industry.
  • Strong computer skills, particularly in MS Office (Excel).
  • SAP Functional Module certification is a plus.
  • Knowledge of Agile methodologies is an advantage.
  • Understanding of business process modeling and improvement methodologies.


HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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Tell employers what skills you have

UAT
Troubleshooting
Modeling
ERP
Business Analysis
Agile Methodologies
Application Development
Problem Solving
SDLC
Test Cases
MS Office
SAP
Application Support
System Administration
User Acceptance Testing
Business Process Modeling
Manufacturing
Software Development
Redevelopment
Technical Support