System Support Engineer

6 days ago


Singapore GOLD LITE PTE LTD Full time
Roles & Responsibilities

Main duties:

  • Provides technical support for sales staff, including installation, commissioning, testing and maintenance of all products handled by the respective divisions in the region.
  • Project implementation of IT infrastructure or medical equipment system project in a hospital environment.
  • Provide first level of support for network, server, and security.
  • Troubleshoot hardware and software problems.
  • Provides customer relations and ensures customer satisfaction on all application support, repairs, and servicing activities.
  • Conduct training to end-user and staff members.
  • Maintenance of relevant technical and product documentation and information.
  • Provide feedback to the manager regarding product/project conditions in the field.

Pre-requisite:

  • Diploma in Computer Networking / Engineering (Electrical/Electronics) with 2 years' experience.
  • Preferably with 1 Year(s) of working experience in Computer Networking or related field.
  • Customer-oriented, effective communication, and able to work independently
Tell employers what skills you have

Troubleshooting
Hardware
Application Support
Networking
Communication Skills
Customer Satisfaction
Electronics
Commissioning
Customer Relations
Able To Work Independently
Technical Support

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