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Patient Service Associate, Cardiac Clinics
2 months ago
You will perform frontline duties in the area of registration, appointment scheduling and payment collection, and provide support to service improvement initiatives/projects to ensure smooth and efficient patient flow in the clinic. You are required to handle patient service duties such as providing assistance to doctors, radiographers and patients in the consultation / procedure rooms, conducting basic patient assessments, liaising with various departments on patients' appointments for tests/procedures, and briefing patients on the preparation needed prior to their tests/procedures.
Requirements
- A general Diploma, GCE 'O'/'N'/'A' Level or Certificate in Clinic Practice/ Healthcare (Administrative Support) or its equivalent
- Proficient in Microsoft Office applications
- Pleasant disposition with good communication skills
- Ability to speak a second language or dialect(s) would be an advantage (to liaise with non-English speaking patients)
Tell employers what skills you have
Advertising
Data Analysis
Customer Experience
Healthcare
Good Communication Skills
Cashiering
Administrative Support
Customer Service
Scheduling
Appointment Scheduling
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