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Baggage Associate

4 weeks ago

Singapore GTRSG PTE. LTD. Full time
Roles & Responsibilities

BENEFITS*:

· Monthly Allowances up to $500

· Joining bonus up to $5,000

· Comprehensive Dental and Medical Benefits

· Discounted Flight Tickets

*subject to T&Cs


Duties & Responsibilities:


Baggage Control

· Ensure efficient sorting, retagging and/or tagging of bags and transferring them to correctly labelled trolleys and containers

· Ensure that there are sufficient containers/trolleys to handle flights

· Ensure that containers and doors/flaps are properly secured and baggage is towed to the correct aircraft on time

· Brief all contract staff assigned to the flights on their duties and special requirements for the flights

· Ensure that all discharged baggage is accurately, properly and speedily offloaded onto the correct arrival conveyor belts. Ensure that transit baggage is reloaded into the transfer containers

· Perform any other duties as assigned by superiors


Lost and Found

· Ensure all unclaimed and offloaded baggage are restored and returned to its rightful owners expeditiously.

· Lodge all arrival claim reports and reply to investigation on complaints

· Liaise with CAAS on discrepancies encountered at the baggage claim areas and SOCC on delays on baggage presentation

· Assist with customer enquiries and grievances at Lost and Found office

· Ensure all bags removed timely and no incidents of bags overflowing from arrival belts

· Perform any other duties as assigned by superiors


Key Attributes:

· Minimum GCE ‘O’ Level or equivalent

· Independent and exercise sound judgement.

· Able to work under pressure to meet reporting timelines

· Willing to pick up and broaden skill sets

· Dynamic, self-driven and an effective team player

· Displays positive attitude towards work

· Strong analytical skills


Tell employers what skills you have

Discipline
Analytical Skills
Baggage Lost and Found Operations
Baggage Handling System
Baggage Loading and Unloading Administration
Highly responsible
Oral Communication
Team Player
Baggage Handling Operations
Able To Work Independently
Success Driven