SENIOR GENERAL Manager in Pub

4 days ago


Singapore CHATEAU PRIVILEGE (S) PTE. LTD. Full time
Roles & Responsibilities

Role Summary:


We are looking for a passionate General Manager in our Pub to loves people, understands the art of hospitality, and thrives in a fast-paced environment. You'll be responsible for leading our talented team, crafting memorable experiences for our guests, and ensuring the smooth and efficient operation of our pub.



Key Responsibilities:


- Plan and manage group and membership events, enquiries and related functions.

- Inspire and motivate the pub team to deliver top-notch service and foster a positive, inclusive environment.

- Manage, coordinate and execute special events and promotions to enhance our bar's reputation.

- Engage with guests to create a welcoming and vibrant atmosphere. Handle guest inquiries and feedback in a timely, friendly and efficient manner.

- Oversee daily pub operations, including inventory management, scheduling, and ensuring compliance with health and safety regulations.

- Train, mentor, and develop bar staffs to enhance their skills and maintain high standards of service for patrons.

- Monitor budgets, sales, and profitability. Implement strategies to maximize revenue and control costs. Handle cash and credit card transactions from guests.



Requirements:


- Minimum 3 years experience as a Pub Manager or similar role.

- Excellent leadership, interpersonal skills, computer, problem-solving, and customer service skills.

- Strong knowledge of cocktails, wines, spirits, and pub and membership operations.

- Exceptional organizational and multitasking abilities.

- Willingness to work during peak hours, including nights, weekends, and holidays.


Tell employers what skills you have

Customer Service Skills
Coaching
Budgets
Leadership
Consolidation
Interpersonal Skills
Inventory Management
General Ledger
Communication Skills
Customer Satisfaction
Customer Service
Business Development
Able To Work Independently
Hospitality
Financial Reporting

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