Concierge Officer

5 days ago


Singapore STRAITS RETAIL PROPERTY MANAGEMENT SERVICES PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities

  • Manage day to day operations at the concierge counters and the Paragon Club lounge
  • Handle all customer service requests effectively and efficiently
  • Perform mall promotions related activities, including but not limited to gift redemptions, sale of Mall Vouchers at the counter
  • Support with rostered checks and walks within the mall
  • To support Senior Chief Concierge and team members with other duties and responsibilities as and when assigned

Competencies

  • Possesses minimally a GCE "O" Level certificate.
  • Minimum 2 years of experience in shopping malls, the hospitality industry or within any premium lounges.
  • Team player with customer oriented and strong communication and interpersonal skills.
  • Well-versed in Microsoft Office applications. Knowledge of Google Suite would be a strong advantage.
  • Able to perform shifts and work on weekends and/or public holidays.
Tell employers what skills you have

Concierge Services
Interpersonal Skills
Adaptability
Communication Skills
Customer Oriented
Team Player
Customer Service
Disposition
Service Excellence
Customer Service Experience

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