Team Lead-L1 and L2 on-site
2 weeks ago
Roles & Responsibilities
Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
We are currently looking to hire Team Lead-L1 and L2 on-site . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
Requirements
Proficiency with Windows OS, Active Directory, corporate network and common hardware/software troubleshooting for Windows laptops. Expertise in macOS, iOS device management and troubleshooting. Strong proficiency in Microsoft 365 applications and service, as well as Microsoft Azure. Experience with endpoint protection solutions such as web proxy, remote browser isolation and endpoint detection & response solutions Familiarity with meeting room video conferencing and AV solutions and troubleshooting. Proficiency in using ESM tools such as ServiceNow. Experience Prior experience in managing IT Service Desk daily operations and teams for at least 3 years. Strong leadership in managing a team. Problem-solving abilities and analytic skills Strong time management and multitasking skills. High level of customer service orientation.WHATS ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
CONSULTANT DETAILS:
Consultant Name : Nisha
Avensys Consulting Pte Ltd
EA Licence 12C5759
Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy
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