Product Specialist

1 week ago

Singapore WIN SIN (PTE) LTD. Full time
Roles & Responsibilities

Job Overview: The Product Specialist for Chocolates and Cookies (B2B Sales Focus) will be responsible for managing the product portfolio, driving sales strategies, and increasing market share for the company’s chocolate and cookie products within the B2B (Business-to-Business) segment. The ideal candidate will have strong sales acumen, experience in the food industry, and the ability to develop customized product solutions to meet the unique needs of B2B clients. This role is slated for fast-track to a managerial position upon achieving key performance indicators (KPIs), providing excellent career growth opportunities.


Key Responsibilities:

  1. B2B Sales Strategy & Market Expansion:
    • Identify new business opportunities, target accounts, and verticals for growth within the chocolate and cookie categories.
    • Negotiate and close deals with key business clients, ensuring competitive pricing, optimal terms, and long-term partnerships.
    • Build and maintain strong relationships with existing B2B customers to ensure satisfaction, repeat business, and identify upselling or cross-selling opportunities.
  2. Product Portfolio Management:
    • Oversee and manage the B2B product portfolio for chocolates and cookies, ensuring that products meet the specific requirements of business clients, including packaging, portion sizes, and customization needs.
    • Collaborate with the marketing team to create tailored product offerings and promotional packages for B2B customers.
  3. Market Analysis & Client Insights:
    • Conduct thorough market research to understand the needs, preferences, and challenges of B2B customers in the chocolate and cookie sectors.
    • Gather feedback from clients to adapt and improve the product offering, ensuring that products meet their business objectives and contribute to their success.
    • Monitor industry trends, customer demands, and competitor activities to proactively adapt the product line and sales strategies to maintain a competitive edge.
  4. Customer Relationship Management:
    • Establish and maintain strong, long-term relationships with key business clients, acting as the primary point of contact for product inquiries, pricing, and support.
    • Provide excellent customer service by resolving issues, addressing concerns, and ensuring that business clients are satisfied with product quality, delivery timelines, and support.
    • Monitor and analyze customer satisfaction to drive improvements in service delivery and strengthen client loyalty.
  5. Sales Reporting:
    • Provide regular updates to senior management on sales progress, new opportunities, and competitive landscape.

Qualifications:

  • 3+ years of experience in B2B sales or product management within the food industry (confectionery or related experience preferred).
  • Demonstrated ability to manage product portfolios and sales strategies in a business-to-business context.
  • Excellent communication, negotiation, and interpersonal skills, with a focus on building strong client relationships.
  • Strong analytical skills and the ability to use market data to drive sales strategies and product decisions.

Desired Skills:

  • Experience in selling to foodservice, distributors, retailers, or wholesale clients in the confectionery or snack food sector.
  • Ability to create customized product solutions and marketing materials for B2B clients.
  • Passion for chocolates, cookies, and the confectionery industry, with the ability to advocate for products enthusiastically to business clients.

Benefits:

  • Competitive salary with performance-based incentives.
  • Career growth opportunities.
  • Employee discounts on products.

The Product Specialist for Chocolates and Cookies (B2B Sales Focus) is a key role that will drive the growth of the company's product portfolio in the B2B market. By combining product knowledge, sales expertise, and relationship-building skills, this role will help increase market share and expand the company's footprint within the chocolate and cookie sectors.



Tell employers what skills you have

Product Knowledge
Upselling
Market Analysis
Chocolate
Customer Relationship Management
Food Industry
B2B
Product Management
Portfolio Management
Packaging
Customer Satisfaction
Service Delivery

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