senior barista
2 weeks ago
Key Responsibilities:
- Lead, train, and motivate the barista team to ensure exceptional service and product quality.
- Prepare and serve high-quality coffee, espresso-based drinks, and other beverages following standard recipes and customer preferences.
- Maintain an in-depth knowledge of different coffee beans, brewing techniques, and the latest trends in the coffee industry.
- Oversee coffee machine maintenance and ensure equipment is functioning properly.
- Monitor stock levels and assist in ordering supplies and inventory management.
- Manage daily operations, ensuring a smooth and efficient workflow during busy periods.
- Handle customer inquiries, complaints, and feedback with professionalism and a positive attitude.
- Maintain the cleanliness and organization of the café, ensuring all health and safety standards are met.
- Monitor and ensure that staff adhere to company policies and operational procedures.
- Assist in the development of new menu items and promotions.
- Provide leadership and support in a fast-paced, high-pressure environment.
- Minimum 2 years of experience as a barista, with at least 1 year in a leadership or supervisory role.
- Strong knowledge of coffee preparation, espresso machines, and related equipment.
- Exceptional customer service and communication skills.
- Ability to train and mentor junior baristas.
- Strong problem-solving and multitasking abilities in a fast-paced environment.
- Excellent time management and organizational skills.
- Passionate about coffee and the coffee industry.
- Ability to work flexible hours, including weekends and holidays.
Recipes
Preventive Maintenance
Leadership
Food Safety
Housekeeping
Inventory
Exceptional Customer Service
Sanitation
Selling
Inventory Management
Time Management
Cashiering
Communication Skills
Team Player
Customer Service
Hospitality
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