Product Safety Certifier
2 weeks ago
Roles & Responsibilities
PERFORMANCE
- Independently manages certification projects concurrently ensuring compliance with all applicable safety requirements achieving completion within time frames and cost deadlines. Evaluates products against requirements of the national / international standards and precedent decisions.
- Handles a wide spectrum of projects including those that are complex generating high revenue levels
- Delivers assigned projects / tests within agreed timescales the majority of the time
- Demonstrates the ability to accurately manage project costs within the agreed budget
- Able to maintain good productivity in line with company expectations
- Demonstrates technical competence to review the work of others per divisional quality documents
- Demonstrates technical competence to perform witness testing per divisional quality documents.
- Demonstrates technical competence in 2 or more product qualification competencies
- Reviews test data and reports and authorizes application of the CSA Mark. Prepares and / or signs Certification Reports and Certificates of Compliance.
- Provides client with assistance in solving problems / failures without divulging proprietary information.
- Keeps the Product Group Manager or Team Leader or Assistant Operations Manager informed of project status as required, pointing out major problems and non-compliance.
- Performs other duties as assigned by the Product Group Manager or Team Leader or Assistant Operation Manager.
- Evaluates and qualifies companies in the administration of Certification Programs. Reviews customer test methods and systems; reviews new / old product designs and all applicable documentation. Ensures all test equipment and quality procedures are within guidelines. Provides technical briefings on new and existing requirements. Authorizes application and / or removal of the CSA Mark.
- The qualified Certifier is accountable for including the Technical Advisor or Certification Specialist in product / technical discussions that are unique to CSA or to the experience of the individual. This aids the Technical Advisor and Certification Specialist to further advance consistency of practices and to provide guidance at the front-end of the process.
- Provides technical information service to external and internal customers including those forwarded by the Client Service Center. Liaises with customer in design stage to ensure requirements of national / international standards are met without compromising confidentiality.
CUSTOMER
- Works with sales to support current clients and develop new client opportunities to support growth
- Prepares project quotations for cost and time. Classifies product by use, environment and function. Determines applicable requirements / test / standards. Determines sample requirements and method / location for testing / evaluation best suited to customers’ needs.
- Provides client feedback to Managers, Team Leader or Sales representatives, as appropriate.
- Explains the different product certifications programs available to clients and the requirements for control of production.
TESTING
- Performs within established DQD guidelines.
- Prepares Test Lab Work Orders and Special Testing Documentation that includes details regarding applicable sections of relevant standards, test sample plan, data collection methods and tables, Job Hazard Analysis, and any other instructions.
- Provides necessary guidance to Lab Technicians to ensure proper application of requirements and data collections methods are in line.
- Able to demonstrate experience of performing common testing within CSA laboratories
- Makes field trips and witnesses test work at manufacturer's facilities as required.
- Has a good knowledge of the clauses and tests within the standards they support and can demonstrate application across multiple product types.
- Demonstrates the ability to compile evaluation record, data and summary test results into forms, templates and checklists without the need for supervision.
- Demonstrates the ability to correctly interpret the results from the tests with only minimal guidance and supervision
SELF DEVELOPMENT
- The Certifier II is subject to internal audits for compliance and competence.
- Participates in CSA Group Continuous Improvement and Innovation projects.
- Makes recommendations on new programs / equipment to expand core capabilities.
- Generates ideas to improve laboratory safety.
- Becomes fully knowledgeable in all national / international standards through research of standards, documentation, bulletins and technical articles in area of specialty. Recommends revisions to ensure technical consistency to resolve issues of pertinent practices, processes and precedents.
- Can explain to others the standards they are competent in
- Performs other duties as assigned by the PGM, Team Leader, or Manager
Skill & Competencies
- Certified Engineering Technologist, Journeyman Electrician or equivalent industry experience with likely 3 years of related experience
- Knowledge of CSA, UL and IEC Standards
- Variety of testing procedures
- Knowledge of CSA programs and services
- Demonstrate the ability to confidently and clearly communicate, explain findings, test results and technical decisions to others, including customers and other engineers.
- High level of interpersonal and communication skills; customer service skills
- Strong problem-solving ability; detail oriented
- Strong organizational, time and project management skills
- Able to work unsupervised, in a team-based work environment
- Computer proficiency (Microsoft Office)
- Technical report writing
Tell employers what skills you have
Customer Service Skills
Management Skills
Sales
Test Equipment
Microsoft Office
Administration
Technical Report Writing
Compliance
Project Management
Audits
Communication Skills
Team Leader
Hazard Analysis
Laboratory
Electrical Engineering
Test Data
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