Tea Barista
1 week ago
Immediate Hiring @ BEDOK MALL Job Description & RequirementsDuty and Responsibilities :
- Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
- Prepare beverage according to standardized reciepe and customer preferences
- Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
- Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
- Prepare drinks by following the prescibed recipe and preparation techniques
- Ensure knowledge of menu and products
- Accurately process customer orders, handle cash and electronic payments
- Act in compliance to operational policies and procedures
- Communicate customer feedback to managers and recommend new menu item
- Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, servicing utensils and workstations to meet the requirements of Health & Safety and Hygiene Protocol
- Ensure sufficient stock at all time by monitoring tea investory levels, reporting discreapancies , restocking supplies, handing stock delivery upon arrival as needed and communicating inventory needs to management
- Handle daily administrative tasks related to outlet operations
Requrements :
- Responsible, highly motivated and proacticve individual with regular and puntual attendance
- Prior working experience as a barista or in a similar customer service role is preferred, however not mandatory but added advantage. Training will be provided
- Ability to work in a fast-paced enviroment and handle multiple task simulaneously
- Basic math skills for processing payment and handling cash transactions
- Able to work and collaborate as a team to achieve outlet targets and to ensure smooth operational process
- Flexibility to work varies shifts, work evening, weekends, and public holidays as needed
- Able to travel and assists other outlet if in need of manpower
Recipes
Preventive Maintenance
Troubleshooting
Food Safety
Housekeeping
Inventory
Sanitation
Selling
Protocol
Attentive
Compliance
Cashiering
Customer Satisfaction
Team Player
Customer Service
Hospitality
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