Clinic Manager/ Sr Clinic Assistant

8 hours ago


Singapore CARE AND CURE MEDICAL CLINIC PTE. LTD. Full time
Roles & Responsibilities

Job Description


Patient Care
  1. Register patients in the CMS (clinic management system) after verifying the eligibility with government and corporate benefits.
  2. Updating TPA benefits in CMS to ease post consult and payment process.
  3. Assist the Doctor in minor surgical procedures
  4. Perform minor procedures (e.g. ECG) and taking of patient’s vitals and to update in the CMS
  5. Ensure that right medication, right dosing, right quantity and right administrative route is dispensed accurately to the right patient and explained to the patient meticulously.
  6. Ensure that proper collection from each patient after considering Govt schemes/ Corporate benefits. Also, ensure opening balance of float cash is accurate
  7. Assist patients in making follow up appointments and scheduling of visits

Clinic Care

  1. Ensure that the clinic is in working order prior to start of clinic shift
  2. Top up consumables in Doctor's/treatment room
  3. Washing of medical devices and equipment’s and performing sterilization (eg. autoclave)
  4. Follow up on administrative tasks, scanning and sending of documents (referrals, labs, radiology) into the patient files. Also, tracking and releasing of patient reports
  5. Perform administrative duties such as daily fridge temperature recording, sharp box disposal etc.
  6. General housekeeping of the clinic to keep the place a safe and inviting place.
  7. Closing of shift, including tallying of daily takings against payment mode
  8. Ensure all medical devices are in working order daily and alert the Clinical Director for maintainence.

Inventory and other Administrative tasks

  1. Perform timely claims (e.g. HSG, CHAS, Medisave, TPA)
  2. Liaise with vendors (e.g. laboratory and radiology) for collection of samples and receiving of reports.
  3. Manage rosters for Clinic Executives and locum Doctors
  4. Attending to inbound enquiries from patients via various channels (WhatsApp, phone, e-mails)
  5. Ensure good practices are implemented for inventory management and conduct periodic inventory reconciliation
  6. Support the Clinic Director with reports on operations


- Candidates with more years of relevant experience will be considered in Supervisory role


Tell employers what skills you have

Referrals
TPA
Housekeeping
Inventory
Healthcare
Consumables
Medical Devices
Cashiering
CMS
Scheduling

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