Field Engineer

1 month ago


Singapore PEOPLE PROFILERS PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

  • Commissioning of AGV at customer sites which includes on-site user acceptance tests
  • Ensure the performance and reliability of company fleet of AGVs, network and customer site infrastructure
  • Provide high level troubleshooting to resolve issues that are beyond the capabilities of our first level support services from field technicians
  • Monitor the health and operations of the company fleet of AGVs and proactively engage to resolve faults before they impact customer operations
  • Respond and provide technical guidance to customers regarding operational issues, software updates and general maintenance
  • Maintain up-to-date records of AGV and site configurations, this includes software and hardware configurations
  • Communicate and collaborate with our global engineering teams
  • Contribute to the development of instrumentation and automation for monitoring, detection, and self-healing of failures
  • Contribute to the creation of user manuals, customer guides, FAQs, application notes and best practices
  • Contribute to the design and creation of AGV missions using company proprietary mission description language
  • Provide on pre-sales technical assessments
  • Infrastructure includes reflective markers and networking equipment
  • Participate in Proof of Concept (demonstrations) with demo AGVs
  • Ensure strong relationships with all customer representatives

Requirements

  • Bachelors or Diploma with experience in a technical field (including EE, ME, CS, Robotics) with 3 years of relevant (customer facing) work experience is preferred
  • Must be able to focus and drive issues to closure in a fast-paced, agile environment.
  • Strong communication and people skills. Customer-centric mindset. Willingness to go above and beyond to keep customers happy.
  • Experience with Linux (ideally Ubuntu) administration, tools and Bash/Python scripting.
  • Ability to troubleshoot and resolve device and system-level problems in Linux.
  • Experience with firewalls, VPN and network security technologies
  • Working knowledge of SSH, DNS and other network protocols
  • Willingness to troubleshoot electro-mechanical components.
  • Willingness to work within established systems and product results that either prevent problems from recurring or enable others to solve them more easily in the future.
  • Strong team player
  • Experience with ROS command line and graphical tools advantageous
  • Benoi (pick up from Joo Koon MRT), Monday to Friday, 08:30 AM - 05:30 PM, Basic + 2 times bonuses + 14 AL, perm role
  • Job Reference: QVRYW9R8

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to celeste.wong@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann


Tell employers what skills you have

Missions
Troubleshooting
Hardware
Ubuntu
Presales
Scripting
Administration
Reliability
Networking
Robotics
Instrumentation
Network Security
VPN
DNS
Linux
Commissioning

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