IT Support Engineer

4 weeks ago


Singapore MICROBIT INFORMATION SYSTEMS PTE LTD Full time
Roles & Responsibilities

The primary responsibility of the IT Support Engineer is to build and provide support for server, workstations and storage equipment.

· Provide first level troubleshooting of devices, maintenance of laptops and tablets

· Installation and configuration of operating systems and softwares for users

· Assist users on operating system, email, hardware and software related issues

· Deployment of PC, notebook and printers as requested by users

· Assist in troubleshooting network and wireless connnectivity issues

· Respond to incidents at timely manner, investigate and provide temporary or permanent solutions of escalated incidents.

· Monitor Service Level Agreement and provide regular reporting in timely manner to relevant party.

· Coordinate with 3rd party or equipment vendors to resolve problems

· Other ad hoc duties assigned.


Tell employers what skills you have

Troubleshooting
Hardware
Customer Support
Laptops
Administration
Information Technology
Wireless
Application Support
Networking
Operating Systems
Windows
ITIL
Team Player
Java
Linux
Technical Support
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