System Administrator

2 weeks ago


Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

About the Client: Our client is a reputed company in banking and financial domain.


Responsibilities:

  • Maintain and Administer Cisco Unified Communications etc. media gateways, Media Servers
  • configuration and setup MS Teams
  • troubleshoot and implementation of problems during migrations / upgrades
  • implementing and troubleshooting Cisco and NICE related products
  • Generate standard project documentation including Low level design, Network Diagrams, WLIs, etc.
  • Generates voice network configurations from Low Level Design for complex environments
  • Performs analysis and diagnosis of complex voice networking problems


Requirements:

  • Good understanding of CTI
  • Experienced in Maintenance and Administration of Cisco Unified Communications Manager etc. media gateways, Media Servers
  • Experience with Microsoft Teams configuration and setup
  • Ability to grasp complex design concepts quickly and understand.
  • Ability to troubleshoot implementation problems during migrations / upgrades.
  • Able to travel between offices and remediate user issue on Cisco phones
  • Preferred experience Call Recording product such as NICE etc.
  • Preferred experience in Reporting applications such as Cisco Unified Intelligence Center (CUIC)
  • Understanding of middleware/API integration for applications
  • Protocol exposure H.323, SIP, IP, UDP, QSIG, RTP, RTCP, DNS, DHCP etc.
  • Good Knowledge of PSTN(ISDN), SIP deployment and troubleshooting.
  • Experienced in Cisco products such as UCS hardware, CIMC, CUCM publisher, CUCM subscriber, CMP, UCCX, CMC etc.
  • Hands-on experience implementing and troubleshooting Cisco and NICE related products
  • Client-facing skills to include cross-functional influence, external and internal consulting/partnering
  • Ability to translate technical issues into understandable business language for end users.
  • Experience on vendor managements for Projects, Service request, Incidents, Vulnerabilities, patches, and product upgrade etc.


Interested candidates, who wish to apply for the above position, please send in your resume to kopal_tandon@persolkelly.com


We regret that only shortlisted candidates will be contacted.


EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)


This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.


“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.“


Tell employers what skills you have

Troubleshooting
Hardware
Middleware Integration
Level Design
DHCP
Administration
Protocol
technical diagrams
Middleware
IP
Networking
Unified Communications
DNS
UDP
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