Functional Consultant

1 month ago

Singapore CLOUDGO PTE. LTD. Full time
Roles & Responsibilities

The Functional Consultant is required to work with customers and learn the business problems that need to be addressed and through applying technical analysis, recommend a solution. Is an expert with ServiceNow processes and capable of delivering advice when required. Working closely with the pre-sales team is involved in delivering documentation through all stages of a project’s lifecycle.

Key Responsibilities

· Work closely with a customer to understand their requirements and our solutions to address those needs.

· Understand business objectives, projects, and problem statements of our prospects and customer.

· Lead business process definition, re-engineering, and process improvement workshops during the Examine Phase of customer engagements.

· Develop required documentation such as workshop agendas, workshop presentations, process design documents, use cases, responsibilities documents.

· Identify areas of process effectiveness and recommend solutions that detail pros, cons, and risks.

· Align and represent industry practices and recommend solutions to meet business objectives.

· Present proposals including the ServiceNow product and services.

· Identify and contribute to the creation of best practices, white papers, workshops, etc.

· Contribute to the continual improvement of Delivery and Advisory Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements.

· Ensure all time is recorded accurately and keep the calendar up to date with scheduled activities.

· Completing, developing, and improving required documentation such as process flow diagrams, workshop agendas, presentations, gap analysis reports.

· Ability to influence and consult while providing thought leadership to sponsors in solving business processes and/or technical problems during project delivery.

· Assist delivery teams in resolving critical path issues and challenges during engagements.

· Supporting specific sales activities when required.

· Alliance with the Sales team, Solution Consultants, conduct transition briefings - communicate commitments and expectations in preparation for engagements.

Basic requirements

· ServiceNow Pre-Sales Accreditations in IT Service Management and at least two (2) other product lines.

· Highly motivated

· 3+ years of experience in service management, service delivery, or a related field such as IT Project Management, Human Resources, Security Operations, and Customer Service Management.

· ITIL V3/4 Foundations desirable

· Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles

Professional qualifications and education requirements

· Enterprise consulting experience, including implementation experience with one or more common enterprise software solutions filling positions of increasing responsibility and management of program teams

· Proven ability to communicate with all levels of the organization including mid-level management

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Functional Consultant in Singapore (cloudgoservices.com)


Tell employers what skills you have

business objectives
Integration
IT Service Management
Business Intelligence
Technical Analysis
Process Improvement
Customer Service Management
HTML
Information Technology
Thought Leadership
Enterprise Software
SAP R3
Consulting
ITIL
Business Process
Project Delivery

  • Functional Consultant

    1 week ago

    Singapore Wipro Limited Full time

    Singapore, Singapore Tech HiringJob Description:**Position : Corporate Internet Banking & Corporate Banking Functional Consultant**JOB DESCRIPTIONKey Areas of Responsibility To consult and evaluate the impact of the new software system on the current business structure. To makes recommendations for software that will improve the current business process. To...

  • Functional Consultant

    1 week ago

    Singapore Argyll Scott MY Full time

    NewLocation:***Singapore***Salary:***Negotiable per month***Job Type:ContractSector: Business TransformationFunction: Information TechnologyContact: Tharnthip LuechaikamStart Date:ASAPExpiry Date: 27 September 2023Job Ref:JNOur client is well-known for bringing Diverse Businesses that make a positive impact on Global Scale. They have established a CRM center...

  • Functional Consultant

    2 months ago

    Singapore ORACLE FINANCIAL SERVICES SOFTWARE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description - Functional ConsultantAs a Consultant specializing in corporate transaction banking, you will support our team in delivering high-quality services to our clients, with a focus on payments, virtual accounts, and liquidity management solutions. This is an excellent opportunity for a motivated individual with a strong...

  • Functional Consultant

    4 weeks ago

    Singapore ORACLE FINANCIAL SERVICES SOFTWARE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description - Functional ConsultantAs a Consultant specializing in corporate transaction banking, you will support our team in delivering high-quality services to our clients, with a focus on payments, virtual accounts, and liquidity management solutions. This is an excellent opportunity for a motivated individual with a strong...

  • Functional Consultant

    3 days ago

    Singapore PERSOLKELLY Singapore Pte Ltd Full time

    Candidate will be trained on SAP – Material Management/Financial AccountingKey Responsibilities:Implementation and Configuration: Collaborate with senior consultants to implement and configure SAP MM modules based on business requirementsEnd-User Support: Provide support to end-users by resolving issues, answering queries, and conducting user training...

  • Functional Consultant – Singapore

    1 week ago

    Singapore Pointstar Pte Ltd Full time

    As an ERP functional consultant, you will be responsible to analyze the exact business process that wants to be addressed through the ERP. Responsible for determining the systems and working directly with clients and management to explain system requirements, design and propose solutions, configure the software and train employees. Handle all the essential...

  • Workday Functional Consultant

    1 week ago

    Singapore Zone IT Solutions Full time

    We are looking for Workday Functional Consultant based in the Singapore location. This is a permanent role & You will be a part of a Global Consulting firm for one of their major projects.Requirements: Experience in deploying Workday or other SaaS software solutions Experience in at least 3 end to end Workday HCM implementations Knowledge and experience in...

  • SAP B1 Functional Consultant

    2 months ago

    Singapore MCLINK ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description – SAP B1 Functional Consultant Manage full life cycle of design and testing phases. Develop solution design and lead client throughout implementation and support phases. Assist customers maximize strategic business value from company products to provide them with vision of their end state solution and roadmap. ...

  • FCCM Functional Consultant

    1 week ago

    Singapore GREENBEEN TECHNOLOGY SERVICES PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob DescriptionA Functional Consultant experienced in the implementation of OFSAA FCCM suite of solutions. Reporting directly to the Project Manager/Project lead, the Functional Analyst will work closely with both Technical and Functional subject matter experts from the client ( bank) side, and other team members on the Oracle side,...

  • FCCM Functional Consultant

    4 weeks ago

    Singapore GREENBEEN TECHNOLOGY SERVICES PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob DescriptionA Functional Consultant experienced in the implementation of OFSAA FCCM suite of solutions. Reporting directly to the Project Manager/Project lead, the Functional Analyst will work closely with both Technical and Functional subject matter experts from the client ( bank) side, and other team members on the Oracle side,...

  • Senior Functional Consultant

    1 week ago

    Singapore Good Job Creations Pte Ltd Full time

    This position will function as a MS D365 FO (Finance & Operation) ERP Functional Consultant who will be responsible to manage project implementation, post implementation support and presales activities as briefly described below:[MS D365 FO ERP Implementation:] Perform requirement analysis System configuration Conduct training Conduct Fit & Gap workshop...

  • Senior Functional Consultant and Principal

    1 week ago

    Singapore Dhata Tech Full time

    Role Senior Functional Consultant and Principal Technical Consultant Location Singapore, Singapore Experience 34 years Job requirementsTo lead in Business Process related activitiesResponsible for overall solution design, ensuring the design meets the agreed business requirements and provides guidance on best practicesTo prepare the stories

  • SAP Functional Consultant

    1 week ago

    Singapore K2 PARTNERING SOLUTIONS PTE. LTD. Full time

    Responsibilities: Business Process Analysis:Conduct thorough analysis of business processes and requirements to identify opportunities for process improvement and automation using SAP functionality.Work closely with business users and stakeholders to gather and document functional specifications, ensuring clear understanding of business needs. Solution...

  • SAP Senior Consultant

    2 months ago

    Singapore ICON CONSULTING-GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Senior SAP Functional ConsultantJob Description:Position Overview:As a Senior SAP Functional Consultant, you will play a pivotal role in translating business requirements into SAP solutions, configuring system settings, and providing expert guidance on best practices. Leveraging your deep functional expertise in SAP...

  • Oracle Finance Functional Consultant

    1 week ago

    Singapore Zone IT Solutions Full time

    We are currently seeking an experienced Oracle Finance Functional Consultant based in Singapore City. You will be responsible for implementing, configuring, and supporting Oracle Finance modules to meet our clients' business requirements.Requirements: Minimum of 5 years of experience as an Oracle Finance Functional Consultant Strong knowledge of Oracle...

  • Functional Consultant #SgUnitedJobs

    2 months ago

    Singapore G2 COMTECH ASIA PTE. LTD. Full time

    Roles & Responsibilities​Charging Functional Consultant: - Design, build and configure applications to meet business process and application requirements. - Conduct Design Workshop, create & update design documentations. - System cofiguration, setup, testing, investigation, defect management, - Production operation support, incident management. Skillset: -...

  • Functional Consultant

    1 week ago

    Singapore IT Group Inc. Full time

    JOB SUMMARY:Responsible for the end to end delivery of projects (ERP & others) including planning, research, assessments, demonstrations, designing, delivery, integration, testing, quality management, and documentation, to ensure successful implementation of projects and activities.KEY RESPONSIBILITIES:Enterprise Design Analyzes and assesses existing systems...

  • Functional Consultant Securities Ba

    2 months ago

    Singapore Cognizant Full time

    This role offers a great opportunity for professional growth and development, working with the latest Temenos Wealth Management Release and Technology stack, to build a robust and scalable solution. You will be working on a fast-paced environment with a collaborative, multicultural and inclusive work culture. The individual is also expected to have...

  • Functional Consultant Securities Ba

    3 weeks ago

    Singapore Cognizant Full time

    This role offers a great opportunity for professional growth and development, working with the latest Temenos Wealth Management Release and Technology stack, to build a robust and scalable solution. You will be working on a fast-paced environment with a collaborative, multicultural and inclusive work culture. The individual is also expected to have...

  • Functional Consultant Securities Ba

    2 days ago

    Singapore Cognizant Full time

    This role offers a great opportunity for professional growth and development, working with the latest Temenos Wealth Management Release and Technology stack, to build a robust and scalable solution. You will be working on a fast-paced environment with a collaborative, multicultural and inclusive work culture. The individual is also expected to have...