Administrative Support Staff

4 days ago


Singapore CHINESE DEVELOPMENT ASSISTANCE COUNCIL Full time
Roles & Responsibilities

CDAC centres are strategically located island-wide to better serve students, workers and families. We aim to provide its services and programmes to the community near to their homes.


Reporting to the team supervisor, the job scope is as follows:

• Opening and closing of centre (12.30 pm to 9.30 pm on weekdays and 10 am to 5 pm on weekends)

• Managing the front counter and centre’s hotline

• Performing customer service duties and answering all enquiries

• Assisting clients with registration of programmes and application for assistance schemes

• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping

• Promoting CDAC programmes and recruiting participants

• Preparing rooms and materials for centre activities

• Following up with attendance for centre activities and calling of absentees

• Preparing incident reports where applicable

• Handling walk-in donations

• Covering duties when necessary


Work Schedule

This position is for a 28-hour work week, including weekends, at CDAC@ Jurong


CDAC@ Jurong

Blk 421 Jurong West St 42 #01-1045 Singapore 640421


Day Working Hours:

Mon: 12.15pm to 9.30pm

Wed: 12.15pm to 5.00pm

Thur: 12.15pm to 9.30pm

Sat: 9.45am to 5.00pm


Technical Skills:

1. Proficient in serving English and Mandarin-speaking clients.

2. Competent in Microsoft Office and email applications.


Core Competencies:

1. Service-oriented mindset.

2. Strong team player.

3. Passion for working in the social service sector.


Preferred Attributes:

1. Pleasant personality.

2. Prior experience in customer service.

3. Ability to multi-task effectively.


Tell employers what skills you have

Ability to Multitask
Microsoft Office
Customer Experience
Housekeeping
Recruiting
Administration
Data Entry
Communication Skills
Team Player
Customer Service

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