Project Manager
4 weeks ago
We are looking for a dedicated Project & Delivery Manager for the project fulfillment team. In this role, you will maintain and build strong, long-term customer relationships by understanding our customers' needs, ensuring our projects are delivered to the best quality standards, and meet or exceed their expectations. You will be responsible for the delivery of our software products and applications to our clients and their end users, including managing project timelines and budgets, fixing reliability issues and tracking service metrics.
On a given work week, you will:
● Interact with customers to gather requirements for change requests, ensuring our projects are aligned with their requirements and desired direction while staying within budget, stipulated timelines and commercial parameters.
● Oversee project budget and contracts and work within the financial guidelines of the contracts, including manpower planning and when and how to hire third parties such as suppliers and contractors.
● Proactively identify project risks and take action to prevent them from escalating into major issues that hinder the project's successful delivery.
● Organize the use of manpower resources effectively and efficiently while focusing on the highest priority tasks for delivering the product or service.
● Manage internal and external project stakeholders including but not limited to upholding team morale, providing helpful feedback, and managing conflicts for the smooth implementation of projects.
● Conduct project audits and reviews to identify gaps in the delivery process to improve the project's progress and output.
Job Skills and Requirements
● At least 5 years of experience in project management and/or service delivery in the public or defence sector, with a minimum of 3 years in the software engineering domain.● Prior experience with requirements gathering, managing change requests, vendor management, and O&S customer support highly desired.● Good understanding of agile methodologies in the delivery of cloud-based SaaS solutions.
● Degree in Computer Science, Software Engineering or Business Management (Technology) or related disciplines.● Excellent organizational, problem-solving, communication and leadership skills.● Good working knowledge in financial management and commercially astute.● Only Singaporeans need to apply.
Please submit your CV and a Cover Letter to us.
We regret that only shortlisted candidates will be contacted.
Tell employers what skills you haveRequirements Gathering
Budgets
Microsoft Office
Customer Support
Agile Methodologies
Information Technology
Project Planning
Project Management
PMP
SaaS
Communication Skills
Team Player
Scheduling
Project Delivery
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