Manager, Solutions Architect

Roles & Responsibilities

Amazon Web Services, an Amazon.com Company, has been the world’s leading cloud provider for more than 17 years with the most mature, comprehensive, and broadly adopted cloud platform. We have over 200 fully featured cloud services, managed from 99 availability zones within 31 geographic regions across the globe. Millions of customers in over 240 countries - from the fastest growing start-ups to the largest enterprises, through to leading government agencies - all place their trust in Amazon Web Services to power their infrastructure, and deliver innovation.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

[AWS China Introduction] Amazon Web Services came to China in 2013, and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China (Ningxia) Region (operated by NWCD) in December 2017. In 2019, Amazon Web Services added a new region in Hong Kong, making China the only country with three Amazon Web Services regions aside from the U.S. In 2022, Amazon Web Services launched Local Zone in Taipei. Amazon Web Services has also established an AI lab in Shanghai and two IoT labs in Shenzhen and Taipei. The Amazon Web Services Partner Network has thousands of Partners in China. Amazon Web Services has supported over 10,000 local startups and has provided cloud skills training to over 700,000 talents. Amazon’s first two utility-scale renewable projects—a solar farm and a wind farm—are also generating clean energy to the country’s grid.

Do you like helping customers solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping companies understand infrastructure & application architectures including the integration approaches? Do you thrive for the chance to be consultative while leading the launch of a project on a trajectory to success? Do you want to be part of the business development team helping to establish Amazon Web Services as a leading technology platform? As a Manager, Solutions Architect within Amazon Web Services (AWS), you will have the opportunity to manage a focused team, shaping and delivering on a strategy to build mind share and broad use of Amazon’s utility computing web services (Amazon SimpleDB, Amazon S3, Amazon EC2, and Amazon SQS) within strategic accounts.

The ideal candidate possess a track record of hiring, developing, and mentoring senior technical professionals; supporting and working in close partnership with account management and other functions to plan and execute the AWS strategy; customer facing skills that will allow them to facilitate relationship within the customer’s environment especially with senior personnel within the company, as well as a technical background that enables them to easily interact and give guidance with software developers and architects. He/she should also have a demonstrated ability to think strategically about business, product, and technical challenges.

Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects, and developing a deep expertise in the AWS technologies as well as broad know-how around how applications and services are constructed using the AWS platform. The ideal candidate will possess customer facing skills, and strong capability communicating in both English and Mandarin, that will allow them to represent Amazon well within targeted customers' environment and drive discussions with senior personnel within the company, as well as a technical background that enables them to easily interact and give guidance to software developers and architects. He/she should also have a demonstrated ability to think strategically about business, product, and technical challenges.

Key job responsibilities

• Hire, develop, and grow an experienced team of Solutions Architects
• Serve as a key member of the team responsible for supporting the business
• Serve as a key member of the customer facing team in helping to ensure customer success in building applications and services on the AWS platform.
• Suggest and implement programs and initiatives for the focused function Solutions Architecture team
• the scope of customer engagements, with attention towards clear and well-defined objectives and success criteria.
• Handle regular communication and close collaboration with diverse teams internally and externally in Mandarin and English
• Capture and share best-practice knowledge amongst the solution architect community.
• Understand the AWS market segments and industry verticals.
• Understand and exploit the use of other internal Amazon systems.
• Moderate travel may be required

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 10+ years of enterprise IT application work that includes at least 2 years of hands-on software development or DevOps engineering experience
• 2+ years of architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc. experience
• 8+ years of technology solutions development and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing experience
• Bachelor's degree
• Experience leading and growing teams of senior technology professionals, ideally in customer facing roles

Preferred qualifications

• Experience architecting, migrating, transforming or modernizing customer requirements to the cloud
• AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team.

Tell employers what skills you have

Amazon SQS
Mentoring
Account Management
Web Services
Azure
Cloud Computing
Architect
Architects
Amazon Web Services
Customer Success
Technology Solutions
Customer Facing Roles
Amazon EC2
Software Development

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