Shift System Engineer
2 weeks ago
Responsibilities:
- Continuously monitor the performance and health of critical systems and infrastructure during the assigned shift.
- Quickly identify and resolve system anomalies, failures, or bottlenecks to minimize downtime and ensure optimal performance.
- Perform diagnostics and root cause analysis of technical issues.
- Perform routine maintenance, system checks, and upgrades as scheduled to ensure the reliability of systems.
- Apply necessary patches and updates to systems to maintain security and performance.
- Respond to system alarms and incidents, providing immediate troubleshooting and resolution.
- Escalate unresolved issues to senior engineers or technical support teams for further investigation.
- Maintain accurate logs of system incidents, resolutions, and any maintenance activities performed.
- Prepare shift reports and escalate critical issues to the next shift or management as needed.
- Coordinate with other engineers, IT staff, and operational teams to resolve cross-functional issues and share knowledge.
- Ensure a smooth handover of responsibilities between shifts.
- Identify recurring issues or potential system improvements and work with relevant teams to implement solutions.
- Contribute to the development of system optimization strategies.
- Ensure compliance with company policies, procedures, and industry regulations.
- Adhere to safety protocols and perform tasks in a way that mitigates risks.
- 2-5 years of experience in system administration, network engineering, or IT infrastructure management.
- Proficient in monitoring and maintaining critical systems (servers, networks, databases).
- Strong troubleshooting and problem-solving skills.
- Familiarity with system automation tools, monitoring platforms, and scripting (e.g., Python, Bash).
- Knowledge of system administration in Linux/Unix/Windows environments.
- Experience with databases, cloud infrastructure, and networking concepts is a plus.
- Ability to work independently and under pressure.
- Strong communication and documentation skills.
- Ability to work effectively in a team environment and across different shifts.
- Strong attention to detail.
- Ability to prioritize tasks in a high-pressure environment.
- Willingness to learn and adapt to new technologies and systems.
- Able to work on shift, weekends and public holidays.
- Previous experience in a 24/7 operational environment is a plus.
Please send your detailed resume in MS Word format to resume@goldtecHRs.com with
- Education Level
- Working experiences
- Each employment background
- Reason for leaving each employment
- Last drawn salary
- Expected salary
- Date of availability
Troubleshooting
Strong Attention To Detail
Analytical Skills
Ability To Work Independently
Investigation
Documentation Skills
Automation Tools
Root Cause Analysis
Scripting
Reliability
Networking
Pressure
Time Management
System Administration
Databases
Technical Support
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