Operations Team Lead/Supervisor

1 week ago


Singapore PIING (PTE.) LTD. Full time
Roles & Responsibilities

Laundry and Drycleaning Operations Supervisor (Day/Night)

Join our team as a Laundry & Drycleaning Operations Supervisor and play a key role in overseeing our operations in Singapore. Reporting to the Operations Manager (Singapore), you will ensure smooth daily operations with a focus on dry cleaning, laundry processing, garment finishing, ironing, and packing.


Key Responsibilities

  1. Team Management: Lead and manage laundry operation teams, including itemizing, packing, washing/finishing, and ironing.
  2. Performance Targets: Set and monitor daily and weekly KPIs and operational targets to maintain efficiency.
  3. Garment Oversight: Supervise garment itemizing, quality assessments, and finishing processes.
  4. Reporting: Provide daily updates to the Laundry Manager regarding production metrics and quality standards.
  5. Equipment Maintenance: Oversee the maintenance and upkeep of all laundry equipment, including washers, dryers, dry-cleaning machines, garment finishers, and ironing tools.
  6. Safety Compliance: Ensure the safe operation of all machinery, adhering to workplace safety protocols.
  7. Inventory Management: Monitor and manage assigned inventories and supplies to ensure availability and cost control.
  8. Operational Support: Provide additional support to factory operations or other duties as required.

Requirements

  • Education/Experience:
    • Diploma or equivalent experience in laundry operations (specialization in garment care and cleaning is preferred).
    • Minimum of 3 years of relevant work experience.
  • Technical Skills:
    • Proficient in IT systems, including Microsoft Office and other productivity tools.
    • Hands-on knowledge in the maintenance of laundry machines and equipment is an advantage.

Key Attributes

We are looking for someone who:

  • Has a customer-centric mindset with a passion for service quality and attention to detail.
  • Is a resourceful and creative problem solver, capable of tackling challenges proactively.
  • Possesses a strong sense of ownership, adaptability, and a commitment to continuous learning.
  • Thrives in a fast-paced environment and is eager to embrace technology and data-driven solutions.

Join us and contribute to delivering top-notch laundry and drycleaning services with excellence and efficiency


Tell employers what skills you have

Store Operations
System Implementation
Assertive
Process Improvement
Avid
Customer Care
Adaptable
Surveillance
Attention to Details
Team Management
laundry duties
Kaizen
Ability To Learn

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