IT Infrastructure Support Engineer

2 weeks ago


Singapore SHIMANO (SINGAPORE) PRIVATE LIMITED Full time
Roles & Responsibilities

Job Responsibilities:

  • Provide Level 2 support to all IT hardware and Network related matters
  • Ad-hoc projects assignment and fulfillment
  • Review and improve processes pertaining to Infrastructure related services
  • Develop and build quality Service document and procedures
  • Enhance and establish Knowledge Management with ITIL as framework
  • Handle and coordinate IT system procurement
  • Assist in Annual Maintenance of Data center
  • System Deployment
  • Assist in Data backup and restoration
  • Coordinate with vendor on network/hardware/software related matters
  • System / Network troubleshooting and rectification
  • Assist in Annual system Audit
  • Asset management


Job Requirement:

  • 3- 7 years of relevant work experience
  • Minimum Diploma in related fields
  • Ability to communicate with people of various level
  • Hands on and a team player
  • Knowledge in MS office, Printers, MFP, MS Operating systems, Active Directory
  • Networking knowledge a must
  • Microsoft certification will be added advantage
  • Strong Problem solving skills


Others:

  • Working Location: Bulim Walk (nearest MRT: Boon Lay)
  • Mondays - Fridays: 8:00am to 5:30pm
  • Uniform & Lunch provided
  • Company transportation at various pickup points (Northern & Western areas of Singapore)

Tell employers what skills you have

level 2 support
manufacturing environment
Troubleshooting
production sites
Active Directory
IT infrastructure
Knowledge Management
IT hardware
Windows Server
Network Troubleshooting
Networking
Servers
improve processes
Infrastructure
ITIL
Network Security

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