Concierge Service Executive

4 days ago


Singapore WENET SGP PRIVATE LIMITED Full time
Roles & Responsibilities

Job Description

  • Coordinate and monitor service arrangement. (Such as, Travel plans, accommodation, and VISA application etc)
  • Handle administration and paperwork.
  • Ensure efficient in assisting our clients with any requirements, handling feedback, provide direction and give suggestions.
  • Prepare for consultation and recommendation report when required
  • Handle clients’ mails, messages, and answering phone calls
  • Supervise and ensure the smooth and efficient ongoing project
  • Supervise on project budget, schedule, quality.
  • Ensure clients receive an optimum level of service and care at all times
  • Ensure vigilance of any service discrepancies
  • Perform any other reasonable duties and responsibilities as requested by superior or management.


Requirements:

  • Degree in Business Management/Project Management/Tourism/Hospitality.
  • Min 5 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education, airport, or tourism industry.
  • Familiar with working regulations and environment in Singapore and Asia Pacific.
  • Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
  • Proficient in Microsoft office and Project Management
  • Good attitude, strong communication, interpersonal and customer service skills.
  • Excellent judgment, attention to detail and ability to handle confidential information.
  • Proficiency in Word, Excel, PDF,PPT and other Window Office programs
  • Proven experience as concierge, customer service or from hospitality related industries would have advantage for this role.
  • Having Experience service VVIP or VIP



Tell employers what skills you have

Customer Service Skills
Microsoft Office
Concierge Services
Written English
Agile Project Management
VIP
Administration
Project Management
Attention to Detail
Customer Service
Hotel Management
Hospitality

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