Attractions Operations Executive

4 weeks ago


Singapore KULNARI ADVENTURE GOLF PTE. LTD. Full time
Roles & Responsibilities

Kulnari Mystery Golf is a new attraction in Singapore that combines both mini-golf and a touch of mystery. Guests are transported to 1920's Boat Quay in Singapore, to investigate a mysterious occurrence at the Kulnari Trading Company building.


Combining mystery elements and mini-golf gameplay, and blending historical fact with storytelling flights of fancy, Kulnari Mystery Golf will transport you to an era long gone - for a multi-sensory experience.


We are looking for a service-oriented individual with great interpersonal and communication skills who can handle queries from visitors on admissions, ticketing, membership policies and procedures.


You will also need to work with your team to identify guest service needs.

  • Must be prepared to work shifts including weekends, evenings and public holidays. You must be prepared to be on your feet.
  • We are looking for someone who is interested in building their career and eventually moving into more of a leadership position.

Tasks

  • Apply technology to enhance visitor experience and monitor the use of attraction facilities.
  • Assist in analysing data to understand customer behaviours.
  • Conduct investigations of incidents.
  • Deploy operations crew personnel to direct crowd flows through the attraction sites.
  • Develop crowd control measures.
  • Direct operations crew to regulate queue times in accordance with queue management methods.
  • Ensure operations teams comply with business continuity plans.
  • Execute emergency response procedures.
  • Gather feedback from internal stakeholders.
  • Gather visitor feedback.
  • Implement customer service procedures.
  • Implement health, safety and emergency response and risk assessment procedures.
  • Manage admissions and ticketing, membership, guest services and operations crew activities.
  • Prepare incident reports.
  • Recommend improvements on communicating safety rules to attractions guests.
  • Resolve escalated service issues.

Salary will commensurate with experience.


Tell employers what skills you have

Microsoft Office
Ticketing
Emergency Response
Visitor Experience
Communication Skills
Storytelling
Customer Service
Visitor Attractions
Writing Skills
Able To Work Independently

  • Singapore Wildlife Reserves Singapore Full time

    The Mandai Wildlife Group is seeking an experienced leader to oversee the operational aspects of our indoor attractions.As Assistant Vice President, Indoor Attractions Operations, you will play a crucial role in driving the success of our attractions by ensuring efficient operations, enhancing the guest experience, and fostering a culture of continuous...


  • Singapore Executive Group Full time

    Job SummaryWe are seeking a highly skilled Senior Fleet Operations Manager to join our team at Executive Group.About the RoleThis is an exciting opportunity to lead and manage our fleet operations, ensuring that all vessels are maintained in seaworthy condition and trading certificates are valid. The successful candidate will be responsible for monitoring...


  • Singapore Wildlife Reserves Singapore Full time

    {"Job Title": "Senior/Manager, Indoor Attractions Operations", "Job Description": "Mandai Wildlife Group is committed to conservation and animal welfare. Our team is dedicated to providing a unique wildlife and nature experience to our visitors. As part of our pre-opening planning, we are seeking a highly skilled and experienced operations manager to oversee...


  • Singapore Executive Access Full time

    Job DescriptionAs a key member of the Executive Access team, the Office Manager will play a crucial role in ensuring the smooth operation of our facilities and providing exceptional administrative support to our directors.Key ResponsibilitiesProvide comprehensive KYC support, including account opening processes, to high-net-worth individuals.Liaise with...


  • Singapore Wildlife Reserves Singapore Full time

    Mandai Wildlife Group is a leading wildlife and nature destination in Singapore dedicated to conservation education and protecting animals and nature.The company is stewards of Mandai Wildlife Reserve, a unique wildlife and nature destination that connects visitors to the fascinating world of wildlife.This role involves pre-opening planning, building an...


  • Singapore Jewel Changi Airport Devt Pte. Ltd. Full time

    You will help to enhance the competitiveness of Jewel Changi Airport, a world-class lifestyle destination that comprises attractions, retail, F&B, hotel and aviation services, through the following responsibilities: Identify, source for sales opportunities and outreach to drive the sales of Canopy Park’s attractions through inbound lead follow-up and...


  • Singapore Marina Bay Sands Full time

    Job SummaryThe Engagement Ambassador, Attractions, is responsible for delivering exceptional service and creating engaging experiences for visitors to ArtScience Museum, SkyPark Observation Deck, Sampan Canal Boat Rides, and Digital Light Canvas.Key ResponsibilitiesDevelop and deliver high-quality engagement experiences for visitors.Collaborate with...

  • Captain, Engagement

    4 weeks ago


    Singapore MARINA BAY SANDS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities Monitor performance, provide training and coaching, and lead initiatives to improve overall engagement and satisfaction levels. To observe staff and guest interactions and confer frequently with service staff to ensure guest satisfaction. To train and groom staff regularly so that the staff are well-advised and...


  • Singapore PALAWAN INNOVATION STUDIOS PTE. LTD. Full time

    Roles & ResponsibilitiesThe Palawan @ SentosaThe Palawan @ Sentosa is Shangri-La Group's first standalone lifestyle and entertainment precinct. Bringing colourful joys of life to our customers outside of the hotel setting, the precinct is designed to bring families and friends together, enabling them to explore, play and bond. This iconic new beach...


  • Singapore Page Executive Full time

    Strategic leadership role for career advancement Opportunity to drive a growing real estate service company in Asia About Our Client Our client is a premium real estate services with a strong presence across Asia. In the past 20 years, the company has grown into a prominent player in the industry, known for its high-end services, strategic locations, and...


  • Singapore Marina Bay Sands Full time

    Job OverviewWe are seeking a highly skilled and enthusiastic Experience Manager to join our team at Marina Bay Sands.Key ResponsibilitiesDevelop and execute engaging programs, events, and activities to enhance the guest experience.Collaborate with various departments to ensure seamless execution of events and programs.Engage with guests through interactive...


  • Singapore Marina Bay Sands Full time

    About the RoleWe are seeking a highly skilled and experienced individual to join our team as an Assistant Producer at Marina Bay Sands. As a Key Player in Attraction Development, you will play a crucial role in enhancing guest experience and driving revenue growth through innovative commercial opportunities and strategic partnerships.Job DescriptionTo...


  • Singapore Artemis Executive Solutions Full time

    Job SummaryWe are seeking a skilled Construction Project Manager to oversee building operations and ensure compliance with construction drawings, project specifications, and authorities' codes and standards.Key ResponsibilitiesCoordinate shop drawing preparation and approval, as well as material procurement and monitoring of the status;Supervise BIM/CAD...


  • Singapore Executive Access Full time

    Job SummaryWe are seeking a highly skilled Trade Finance Operations Senior Officer to join our team at Executive Access. The successful candidate will be responsible for ensuring the smooth execution of trade finance transactions, maintaining accurate records, and providing exceptional customer service.Key ResponsibilitiesTransaction Processing: Authorize...


  • Singapore Artemis Executive Solutions Full time

    About the RoleWe are seeking a seasoned Tunnel Operations Specialist to join our team at Artemis Executive Solutions.Job DescriptionThe ideal candidate will have at least 15 years of experience in managing tunneling works, with a proven track record of delivering complex projects in Singapore. Key responsibilities include overseeing tunneling operations,...


  • Singapore Page Executive Full time

    Join a multinational investment bank renowned for its client-centric achievements. About Our Client Our client is an American investment bank with multinational operations across over 40 countries, including Southeast Asia, serving a diverse range of clients. The company has a strong reputation for its high-quality research and analysis, which enables them...


  • Singapore Artemis Executive Solutions Full time

    Job OverviewArtemis Executive Solutions is seeking a seasoned Heavy Lifting Operations Specialist to join our team. This critical role requires an experienced professional who can effectively oversee and execute heavy lifting operations.Estimated Salary: SGD 120,000 - 180,000 per annumKey ResponsibilitiesMonitor and supervise day-to-day heavy lifting...


  • Singapore Executive Access Full time

    We are seeking a highly skilled and experienced Executive Assistant to support our company directors in various administrative duties.General administrative tasks, including finance and accounting related workLiaising with bankers to provide documentation for Know Your Customer (KYC) purposesTo qualify for this role, you must possess:A minimum of 2 years'...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesPosition: Senior/Executive, Talent Attraction, Development & AwardsCompany: healthcareLocation: Jalan Bukit Merah (Hybrid work arrangement)Work Schedule: 5-day work week (42-hour week)Salary Range: $3,500 - $5,000 (commensurate with experience)Key Responsibilities: Manage the administration of awards ceremonies and staff recognition...

  • Senior M&E Engineer

    7 days ago


    Singapore Artemis Executive Solutions Full time

    Artemis Executive Solutions is seeking an experienced Senior M&E Engineer to join our team in Singapore.As a Senior M&E Engineer, you will be responsible for overseeing the installation, inspection, and supervision of site M&E works. Your expertise in handling complex infrastructure projects will ensure seamless execution and high-quality results.The ideal...