IT Project Manager

3 weeks ago


Singapore SURPASS STAFFING PTE. LTD. Full time
Roles & Responsibilities

Key Responsibilities:
  • Deliver exceptional support for all ongoing Technical Team projects, ensuring seamless execution and client satisfaction.
  • Act as a primary point of contact for clients, resolving escalated customer complaints independently and effectively.
  • Coordinate and oversee project components, providing regular status updates to the Technical Director.
  • Develop clear project objectives by analyzing proposals and plans, consulting with management, and establishing actionable goals.
  • Define project responsibilities by identifying phases, allocating resources, and evaluating contractor proposals.
  • Establish project specifications by reviewing product designs, client needs, and performance standards; conduct technical studies and cost analysis.
  • Validate product performance through comprehensive testing and evaluations.
  • Develop and maintain project schedules by analyzing timelines, sequencing activities, and monitoring progress.
  • Address project challenges by resolving issues, coordinating efforts, and maintaining alignment with plans and specifications.
  • Manage project budgets by authorizing expenditures and overseeing contractor agreements.
  • Generate detailed project status reports, analyzing data and trends to provide actionable recommendations.
  • Collaborate with the commercial team to expedite project closure and meet professional service targets.
  • Lead and manage internal team members as well as external vendors or partners.
  • Report project-related issues promptly to minimize delays and optimize resource usage.
  • Monitor and track project tasks, ensuring timely completion and negotiating with clients when delays or gaps occur.
  • Create and maintain comprehensive documentation for all project phases and deliverables.
  • Contribute to the team's success by achieving related goals as needed.
Job Requirements:
  • Highly driven and eager to learn new technologies, with the ability to thrive under pressure.
  • Resourceful, innovative, independent, and a strong team player.
  • Proactive and customer-focused, with excellent time management and organizational skills.
  • Able to take initiative, meet deadlines, and take ownership of projects while ensuring clear communication with all stakeholders.
  • Strong interpersonal, presentation, writing, and communication skills.
  • Adept at conveying IT technologies and processes effectively to various audiences.
  • Demonstrated experience in managing small to mid-sized IT solution projects.
  • Bachelor's degree in IT or equivalent, with relevant certifications preferred:Certifications (Preferred): CAPM, PMP, Scrum
    Technical Certifications: CCNA, Microsoft CCSE, ITIL v3
Tell employers what skills you have

Budgets
Leadership
Construction
CCNA
Scrum
Customerfocused
Project Management
Pressure
PMP
Time Management
Writing
Communication Skills
Consulting
ITIL
Team Player
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